Summary
Overview
Work History
Education
Skills
Timeline

DAISY REQUIERME

Davao City,Philippines

Summary

Bringing strong foundation in problem-solving and communication, I excel at helping users navigate technical challenges with clarity and patience. My background in customer service and technical troubleshooting ensures efficient and empathetic support.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work History

Technical Support Representative

VXI
Davao City, Philippines
01.2025 - 12.2025
  • Maintained a high level of product knowledge to offer expert advice on technical queries.
  • Provided clear and concise step-by-step technical support to guide clients.
  • Conducted remote troubleshooting sessions to identify and solve technical problems.

Customer Service Representative

Concentrix
Davao City, Philippines
08.2023 - 10.2024
  • Assisted customers with product-related questions, feedback and complaints.
  • Managed inbound customer service calls, efficiently resolving queries and complaints to uphold satisfaction levels.

Technical Support Representative

Teleperformance
Davao City, Philippines
06.2022 - 05.2023
  • Maintained a high level of product knowledge to offer expert advice on technical queries.
  • Provided clear and concise step-by-step technical support to guide clients.
  • Conducted tactical troubleshooting to identify faults.

Education

Bachelor of Science - Accountancy

Christian Colleges of Southeast Asia , Davao City, Philippines
06.2020 - 03.2021

Associate with Hotel, Tourism and Cruiship Management -

Career Institute os Southeast Asia, Davao City, Philippines
08.2025 - Current

Skills

  • Technical troubleshooting
  • Customer service
  • Remote support
  • Problem resolution
  • Time management
  • Call centre experience
  • Multitasking efficiency
  • Troubleshooting expertise

Timeline

Career Institute os Southeast Asia - Associate with Hotel, Tourism and Cruiship Management ,
08.2025 - Current
Technical Support Representative - VXI
01.2025 - 12.2025
Customer Service Representative - Concentrix
08.2023 - 10.2024
Technical Support Representative - Teleperformance
06.2022 - 05.2023
Christian Colleges of Southeast Asia - Bachelor of Science, Accountancy
06.2020 - 03.2021
DAISY REQUIERME