DAISY MARSHALL

• McDonald's has proven immensely valuable for strengthening my capacity to work efficiently in a fast-paced environment, whilst also remaining diligent regarding health and safety regulations

This job continues to:

• Strengthen my ability to work confidently and efficiently as a team.
• Ensure customer satisfaction with prompt and accurate order fulfilment.
• Assist in staff training to enhance teamwork and improve service delivery.
• Resolve customer complaints quickly, restoring trust in our service quality.

At TK Maxx I worked as a temporary hire over the busy Christmas period where I showcased my skills in:

• Providing product information, and improving the buying decision process of customers.
• Visual merchandising to create appealing store layout.
• I also worked during the busy holiday seasons whilst maintaining high levels of customer service standards.

• As a Warehouse operative I was responsible for receiving ASOS parcels returned to us from their customers
• My role was to thoroughly inspect each item for faults and sort them accordingly
• I worked for twelve hours on both day and night shifts, adhering to a four-on-four-off rotation
• This is a physically challenging job as I spent 12 hours per day on my feet at difficult hours, whilst having to remain focused when diligently inspecting these items so no flaw was missed, as well as working quickly and efficiently to hit my targets
• I thoroughly enjoyed the hard work and found it to be very rewarding as I began to excel, consistently hitting and often exceeding my targets.

• Waitressing at this restaurant provided me with experience in customer service, barista training, hostess responsibilities, and bar work.
• This job taught me many things but the three I find to be most valuable are confidence, customer service and communication between myself and my colleagues.
• In this position I enhanced customer satisfaction by providing prompt, courteous service and cultivated relationships with regular patrons for loyalty retention.

• As a general assistant I was responsible for engaging with the customers, handling financial exchanges, and overseeing the hall's maintenance
• Here I learnt valuable skills such as problem solving, customer service and maintenance experience, whilst also giving me insight into business management.

• As an assistant at Pro Styling, I ensured the customers were comfortable and had a positive experience at the salon
• I supported the stylists by maintaining a clean and tidy shop for them to work to the best of their ability
• This role gave me experience in customer relations and working with the public.