DAISY MAE HARDY
Hertfordshire
Summary
A highly motivated and professional Executive Assistant with 9 years’ experience supporting C-suite executives in fast-paced environments. Skilled in complex diary and inbox management.
A proactive and assertive individual who thrives under pressure, consistently delivering high standards while handling confidential and sensitive information with discretion. Recognised for exceptional organisational and time management skills, forward planning, and the ability to anticipate needs, solve problems, and stay one step ahead. Committed to delivering efficient, seamless support that enables senior leaders to focus on strategic priorities.
Overview
15
15
years of professional experience
Work History
Executive Assistant to Global CEO
TAG Worldwide
12.2017 - Current
- Works closely and effectively with the CEO to keep them well informed of upcoming commitments and responsibilities.
- Plans, coordinates, and ensures the CEO's schedule is followed and respected.
- Extensive diary management.
- Arranging weekly travel as the CEO travels frequently.
- Arranging visas and accommodation.
- Works closely with the CEO's Chief of Staff.
- Managing an extremely active calendar of appointments.
- Communicates directly and on behalf of the CEO with Board members.
- Researches, prioritises, and follows up on incoming issues and concerns addressed to the CEO, including those of a sensitive or confidential nature.
- Prioritises conflicting needs; handles matters expeditiously, proactively, and follows through on projects to successful completion, often under deadline pressure.
- Inbox management, responding to emails, and filing emails.
- Works closely with the CEO's chief of staff.
- Personal, private errands.
- Screening phone calls, enquiries, and requests, and handling them when appropriate.
- Meeting and greeting visitors at all levels of seniority.
- Producing documents, briefing papers, reports, and presentations.
- Expense control.
- Performs other administrative tasks using independent judgement and discretion.
- Organising events.
- HR contracts and workflows.
- Minute-taking in meetings.
- Planning PowerPoints.
- Managing Team Assistant.
- Project coordination.
Personal Assistant To CEO Europe
Tag Worldwide
09.2016 - 12.2017
- Working closely with the CEO, Europe.
- Extensive diary management.
- Managing an extremely active calendar of appointments.
- Arranging travel, visas, and accommodation.
- Personal, private errands.
- Researches, prioritises, and follows up on incoming issues and concerns addressed to the CEO, including those of a sensitive or confidential nature.
- Determines the appropriate course of action, referral, or response.
- Prioritises conflicting needs; handles matters expeditiously, proactively, and follows through on projects to successful completion, often under deadline pressure.
- Inbox management, responding to emails, and filing emails.
- Screening phone calls, enquiries, and requests, and handling them when appropriate.
- Meeting and greeting visitors at all levels of seniority.
- Producing documents, briefing papers, reports, and presentations.
- Expense control.
- Performs other administrative tasks using independent judgement and discretion.
- Organising events.
- Minute-taking in meetings.
- Project coordination.
Assistant to the Managing Director & Team
TAG Worldwide
04.2014 - 09.2016
- Working closely with the Managing Director and their team.
- Extensive diary management.
- Supporting and shadowing Senior Executive Assistants.
- Covering for EAs while they are out of the office.
- Inbox management, responding to, and actioning all emails.
- Arranging travel, visas, and accommodation.
- Producing documents, briefing papers, reports, and presentations.
- Support all direct reports to the directors.
- Expense control.
- Extensive travel itineraries.
- Screening phone calls, enquiries, and requests, and handling them when appropriate.
- Performs other administrative tasks using independent judgement and discretion.
- Organising events.
- Personal, private errands.
- Minute-taking in meetings.
- Planning PowerPoint.
Receptionist/Assistant
Engine
04.2013 - 04.2014
- Managing a main switchboard for 10 agencies.
- Meeting and greeting guests, clients, and customers.
- Managing a booking system for all meeting rooms.
- Serve visitors by greeting, welcoming, directing, and announcing them appropriately.
- Answer, screen, and forward any incoming phone calls while providing basic information when needed.
- Supporting all EAs and shadowing others.
- Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges).
- Update appointment calendars and schedule meetings and appointments.
- Organise lunches for meetings.
- Help organise events.
Receptionist/Club Support
David Lloyd Enfield
06.2011 - 04.2013
- Excellent customer service skills.
- Supporting the General Manager on a daily basis, including diary management, HR contracts, and screening calls.
- Good interpersonal and teamwork skills.
- Accurate keyboard skills.
- A high level of verbal and written communication skills.
- Organisational skills.
- Booking members' weekly class schedule.
- Providing a five-star service.
- Maintaining a professional appearance.
- Providing membership assistance when needed.
- Going above and beyond to ensure all members are happy.
- Organising events.
Education
Business B-Tech -
Bishop Stopford
01-2009
GCSE -
Bishop Stopford
01-2008
Skills
- Executive support
- Trustworthy
- Efficient
- Time management
- Microsoft Office
- Calendar management
- Timekeeping
- Proactivity
- Decision making
- Typing speed and accuracy
- Confidentiality understanding
- Clear communication
- Meeting support
- Diary management
- Travel arrangements
- Email handling
- Team collaboration
- Expense management
Custom Section
- IT trained in all Microsoft Office Packages
- Conflict Handling and Personal Effectiveness
- First Aid Trained
Websites, Portfolios and Profiles
http://www.linkedin.com/in/daisymae-hardy
References
Available on request
Other
Clean UK driving Licence
Timeline
Executive Assistant to Global CEO
TAG Worldwide
12.2017 - Current
Personal Assistant To CEO Europe
Tag Worldwide
09.2016 - 12.2017
Assistant to the Managing Director & Team
TAG Worldwide
04.2014 - 09.2016
Receptionist/Assistant
Engine
04.2013 - 04.2014
Receptionist/Club Support
David Lloyd Enfield
06.2011 - 04.2013
Business B-Tech -
Bishop Stopford
GCSE -
Bishop Stopford