I am soon to be 17 years old and have nearly completed my first year at Newcastle college. Now that I have completed my first year at college i feel i am ready to begin working part time to give me an income and further experience in the workplace.
I have an interest in retail, in particular, fashion and hospitality where customer care is a priority .
I have also gained a vast amount of knowledge through my business course as well as my current voluntary/paid work, both of which i also enjoy.
Whilst at school I was part of the school football/netball team, which has given me knowledge of how teams and individuals can work alone and together.
I am part of a large diverse family. Both of my parents work in demanding roles for the local authority (social care) which has led me to gain voluntary work with KLM Kare. My father also runs his own business and this has given me further opportunities to learn about customer service, advertising, business and most of all hard work.
I have worked with KLM Kare since March 2023 as a volunteer office/admin worker.
KLM is a new home care company that provides domiciliary care to people in their own homes and supports with access to the wider community. KLM work alongside the local authority as well as providing privately funded care.
My role involves working alongside the director and care staff to assist them with administration tasks which include payroll, timesheets and general organisation of the office.
My role involves me communicating directly with the director/staff throughout my time at work via phone and in person.
I am trusted with sensitive/personal information regarding customers and employees
At present I work each Wednesday from 9:30 until 3:30 (or until required)
I support my father in all aspects of administration with his company which supply's and installs woodturning stoves
In my role I support with all invoices, reminders for serving and keeping appropriate tax records
When required I also assist with some aspects of installation and yearly servicing
I feel my best skills are as follows :
* Dedication to any given task, I will always do me best when asked and complete what i am asked to do
* I am a very good timekeeper and always make sure I present at work on time and stay until the work is complete
* I am a caring and thoughtful person who is non judgemental and work well with anybody
* I feel that I can work very well alone and as part of a team
* I communicate well with customers and staff
* I am always keen to learn more in whatever I do