Daiki Nomoto
London
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
3
3
years of professional experience
13
13
years of post-secondary education
Work History
Food Delivery Driver
Uber
japan
04.2020 - 09.2020
- Delivered to customers on time by following pre-calculated route and schedule.
- Complied with company policies and food regulations for customer health and safety.
- Ensured correct orders were collected from restaurants upon arrival to minimise customer dissatisfaction.
- Provided outstanding takeaway experience by delivering food on time with friendly demeanour.
- Informed management issues or delays in services, providing swift resolutions to restore satisfaction.
- Communicated with dispatch personnel to exchange information and updates.
- Received consistently positive customer feedback on delivery times and service levels.
Assistant Architect
Volunteer
Japan
03.2018 - 09.2020
- Handled price negotiations with suppliers on behalf of clients to establish fair prices.
- Regularly reviewed goals and objectives with project management and design teams, facilitating continued project progress.
- Assisted clients in making appropriate choices in regards to site location, construction materials and cost estimates.
- Maintained contact with clients to discuss the progress of building projects, possible adjustments and resolution to problems.
- Incorporated details about finishing materials into drawings and plans.
- Kept projects on schedule and within budget while serving as project leader.
- Responded to client queries before, during and after construction to enhance customer satisfaction.
Education
Diploma of Higher Education -
LINDENHALL SCHOOL
JAPAN 04.2008 - 02.2020
BUSINESS, ENGLISH
EDUCATION FIRST
UNITED STATES 09.2020 - 08.2021
MARKETING, GENERAL BUSINESS
HULT INTERNATIONAL BUSINESS SCHOOL
LONDON 09.2021 -
Skills
- Exceptional communication
- Strong customer service orientation
- Adaptive team player
- Outstanding customer service
- Creative problem solving
- Written and verbal communication skills
- Customer service expert
- Product knowledge
- Rapport building
Languages
English
Advanced
Timeline
MARKETING, GENERAL BUSINESS
HULT INTERNATIONAL BUSINESS SCHOOL
09.2021 -
BUSINESS, ENGLISH
EDUCATION FIRST
09.2020 - 08.2021
Food Delivery Driver
Uber
04.2020 - 09.2020
Assistant Architect
Volunteer
03.2018 - 09.2020
Diploma of Higher Education -
LINDENHALL SCHOOL
04.2008 - 02.2020
Similar Profiles
Hafeez RehmanHafeez Rehman
Private hire taxi driver at UberPrivate hire taxi driver at Uber
Shantrell LoveShantrell Love
COE Team Lead II - Eats FasTrack at UberCOE Team Lead II - Eats FasTrack at Uber
JAPHET OSINDEJAPHET OSINDE
Uber Partner at UberUber Partner at Uber
James WallJames Wall
Driver at UberDriver at Uber
Gabriel Hernandez VaronaGabriel Hernandez Varona
Senior Warehouse Operator at Bradford ExchangeSenior Warehouse Operator at Bradford Exchange