Daielly Neri Rodrigues Ribeiro Da Silva
Craigavon ,Armagh
Summary
Experienced professional with a strong background in quality control, staff management, and team leadership. Proficient in utilising tools such as PowerPoint, Excel, and Word to support technical report writing and performance evaluation. Skilled in implementing quality control procedures, effective delegation, and team development strategies to enhance operational efficiency. Adept at fostering positive attitudes within teams through effective communication and leadership. Career goals include leveraging expertise to drive organisational success and continuous improvement.
Overview
5
5
years of professional experience
Work History
Label Controller
Moy Park
Craigavon
01.2023 - 01.2025
- I worked with Label Controlling and got the promotion to Chargehand
- Worked closely with management to manage staff levels and allocate resources for production plans.
- Wrote reports outlining project progress and results.
- Operated machinery to achieve targets while following regulations.
- I have experience with quality control, to make sure the lines was working with the best quality for the customers
- I had the training to improve my ability to have a strong communication with the customers and the workers
- Monitored employee attendance records for maintaining discipline within the team.
- Observed worker activities to assess safety compliance and identify enforcement gaps.
- Arranged manufacturing schedules to minimise downtime.
- Identified potential risks and mitigated them through proactive measures.
- Trained new hires and set up mentoring relationships to drive team performance.
- Improved workplace safety to reduce accidents and near-misses.
- Assisted in the recruitment process for hiring quality staff members.
Account Handler
Munster Group
01.2022 - 01.2023
- I worked with sell of insurance and finance, I have experience with sales and customer assistant
- I had received all the training for insurance sales and finance
- In my day-to-day job usually checked the customer documents against the notes provided to me
- I was responsible for uploading the customers documents to system we used
- I handled applying for the customers finance and controlling all the payments
- I had to make sure that the deposits were made correctly before I approved the insurance policy and finance
- Followed industry trends and set pricing strategies to maximise business returns.
- Managed client accounts whilst ensuring excellent customer service.
- Met and exceeded established quotas for client satisfaction and account growth.
- Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
- Documented account activity and worked within data security guidelines to safeguard confidentiality.
- Increased customer satisfaction by resolving issues.
Shop Assistant
Centra
Loughville
01.2021 - 01.2022
- I have experience with tills and customer assistant
- I have experience with shop floor assistant, in this last job I did the control of the product the customer would buy
- Updated window displays regularly for fresh store appeal.
- Assisted in inventory counts, maintaining accurate records.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
Line Leader / Machine Minder
Moy Park
Craigavon
01.2020 - 01.2021
- I worked packing chicken and putting in boxes for 3 months and was promoted after that
- I worked in machine operation as machine a minder
- I worked as a team leader and I was in charge of four production lines
- As a team leader and machine minder I was in charge of checking the products produced in those lines
- I had to check the right labels and dates was used for the right products
- I had many people working with me in those production lines that I had to organise the work they had to do
- At the end of each order it was my responsibility to check the quantity were correct, the right type of products was package and their labels were used correct
- At the end of the day I had to bring the report of the day to the office
- This report contained all the information of the products produced for the day and from which line
- In the office I had to input all the information of the report in the computer to archive and save
- Loaded and unloaded materials into machines, applying safe loading techniques to avoid damage.
- Managed shift schedules to maintain consistent production flow.
- Planned, scheduled and delegated daily tasks, consistently meeting demands on technical support teams.
Education
Secondary School -
Ernesto Shimidt
Sao paulo 01/2012 - 12/2017
Esol Level 3 - English
Southern Regional College
Armagh 09/2018 - 09/2020
Computers curse - Exel, Word, Power Point
Conecta
Sao Paulo 02/2014 - 02/2017
Skills
- Label machines
- Quality control
- Account Handler
- Team leader
- PowerPoint
- Excel
- Word
- Effective delegation
- Quality control procedures
- Staff management
- Positive attitude
- Performance evaluation
- Team development strategies
- Effective communication
- Technical report writing
Accomplishments
- Learned music at a young age and can play piano, saxophone, and flute
- Completed secondary school in Brazil with 900 points out of 1000
- Promoted from packer to team leader in a short time
Languages
Portuguese
Native
English
Fluent
Custom
- Playing flute and piano
- Learning new things
- Innovating and expanding knowledge
- Pursuing a college degree in business
- Interest in technology and computers
Timeline
Label Controller
Moy Park
01.2023 - 01.2025
Account Handler
Munster Group
01.2022 - 01.2023
Shop Assistant
Centra
01.2021 - 01.2022
Line Leader / Machine Minder
Moy Park
01.2020 - 01.2021
Secondary School -
Ernesto Shimidt
01/2012 - 12/2017
Esol Level 3 - English
Southern Regional College
09/2018 - 09/2020
Computers curse - Exel, Word, Power Point
Conecta
02/2014 - 02/2017
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