Dagmara Grobelny
Preston,United Kingdom
Summary
Dedicated and compassionate Health Care Worker with over 10 years of experience supporting individuals facing a wide range of psychological, emotional, and behavioural challenges. Proven track record of fostering trust-based, therapeutic relationships to promote personal growth, stability, and improved well-being. Skilled in active listening and person-cantered approaches, with a strong emphasis on communication as a tool for empowerment and change. Passionate about enhancing the lives of others through meaningful connection, consistent support, and collaborative care planning. Committed to upholding dignity, empathy, and respect in every interaction.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work history
Bank Health Care Assistant
Lancashire & South Cumbria Foundation Trust
, Lancashire
08.2020 - Current
- Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
- Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Positioned, lifted and transported patients with limited and lack of mobility.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Used outstanding communication and interpersonal skills to build positive relationships with clients
- Assisted with daily tasks such as eating, bathing and dressing up for an enhanced quality of life as required
Domestic assistant
NHS Lancashire Teaching Hospitals
Preston, Lancashire
02.2019 - 05.2020
- Carried out day-to-day duties accurately and efficiently.
- Prioritised safety measures when using cleaning equipment, ensuing safe working environment.
- Addressed minor repairs immediately, preventing further damage or deterioration.
- Promoted a healthy environment with thorough, regular deep cleanings.
- Performed cleaning duties including vacuuming and dusting, consistently meeting domestic schedule objectives.
Health care assistant
NHS Lancashire and South Cumbria Foundation Trust
Preston & Blackpool, Lancashire
11.2014 - 02.2019
- Assisted in physical therapy sessions with patients to promote mobility improvement.
- Assisted in patient care, improved comfort and well-being.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Maintained stock levels of medical supplies on the ward, ensured uninterrupted provision of care services during shifts.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Coordinated activities that encourage social interaction amongst patients within the ward setting to foster a sense of community spirit among them .
- Worked closely with nurses to maintain high levels of communication.
- Helped service users improve their independence, building strength and confidence to enhance daily living.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
Education
Functional Skills - English
Preston College
Preston 09.2016 - 07.2017
Functional Skills - Maths
Preston College
Preston 05.2017 - 07.2017
Functional Skills - English
Preston College
Preston 09.2020 - 02.2021
Functional Skills - Maths
Preston College
Preston 09.2021 - 12.2021
GCSEs - Combined science
Preston College
Preston 09.2021 - 06.2022
Access to Higher Education - Science
Preston College
Preston 09.2022 - 07.2023
Skills
- Problem solving
- Team collaboration
- Emotional support
- Patient advocacy
- Conflict resolution
- Activity coordination
- Supporting family members
- Respecting cultural differences
- Adapting to patient needs
- Multitasking under pressure
Affiliations
- Gardening
- Cooking
- Swimming
- Reading
Timeline
Access to Higher Education - Science
Preston College
09.2022 - 07.2023
Functional Skills - Maths
Preston College
09.2021 - 12.2021
GCSEs - Combined science
Preston College
09.2021 - 06.2022
Functional Skills - English
Preston College
09.2020 - 02.2021
Bank Health Care Assistant
Lancashire & South Cumbria Foundation Trust
08.2020 - Current
Domestic assistant
NHS Lancashire Teaching Hospitals
02.2019 - 05.2020
Functional Skills - Maths
Preston College
05.2017 - 07.2017
Functional Skills - English
Preston College
09.2016 - 07.2017
Health care assistant
NHS Lancashire and South Cumbria Foundation Trust
11.2014 - 02.2019
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