Daaniyal Khan
Birmingham
Summary
Driven professional with a background in sales, customer service, and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving customer satisfaction. Determined to provide every customer with positive, memorable shopping experience. Focused and friendly and willing to help with any task
Overview
5
5
years of professional experience
Work history
Line operator
LEA
Redditch
03.2022 - 09.2023
- Prevented line disruptions by accurately anticipating machine downtime and taking prompt corrective action.
- Monitored production equipment, notifying maintenance team of faults or inefficiencies.
- Met personal and team production goals consistently to fulfil established quotas.
- Operated machinery and equipment and conducted adjustments to meet safety measures.
Store assistant
Cotteridge Carpets
Birmingham
07.2021 - 01.2022
- Built rapport with new and existing customers to boost client retention.
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
- Recommended merchandise based on customer needs.
- Sustained safety protocols while delivering proper, cost-effective and safe handling equipment and material use
- Demonstrated product usage and features to customers.
Team member
KFC
Birmingham
08.2018 - 10.2020
- Cleaned , sanitised and organised food speed racks, bins dry storage racks and chemical rooms.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Completed daily set up and pack down duties, cash counting and stock replenishing.
- Enforced rules for cleanliness and sanitisation to ensure constant compliance with health and food safety standards
Education
NVQ Level 1 - Employability and Personal Development
Gordan Franks Training
Birmingham 07/2018 - 11/2018
Skills
- Team player
- Verbal and written communication
- Relationship building
- Problem solving
- Attention to detail
- Organised
- Active listening
- Leadership qualities
- Time management
- Customer-focused
Timeline
Line operator
LEA
03.2022 - 09.2023
Store assistant
Cotteridge Carpets
07.2021 - 01.2022
Team member
KFC
08.2018 - 10.2020
NVQ Level 1 - Employability and Personal Development
Gordan Franks Training
07/2018 - 11/2018
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