Daanish Tahar

• Secured new business from vendors, focusing on the Buy-to-Let and HMO sectors.
• Advised landlords and investors on exit strategies and opportunities to maximise returns and yields, particularly in the social housing market.
• Assisted investors in identifying and selecting suitable investment deals.
• Drove company growth by sourcing and onboarding new white-label partners and signing up property professionals as agent partners.
• Managed inbound enquiries, qualifying and referring leads while upselling multiple products to increase revenue.
• Maintained accurate CRM records, organising data from cold calling and outbound activities to support effective lead generation and business development.

• Conducted detailed inventory inspections and casual checks for check-ins and check-outs using Breezeway, ensuring accuracy and quality control across prime properties.
  
• Addressed guest issues promptly, such as heating problems, and liaised with the customer service team to ensure satisfactory resolution.
  
• Reported property issues to the operations and maintenance teams, facilitating swift action and maintaining high standards of property upkeep.
  
• Provided photos and accurate descriptions to the maintenance and operations teams for swift resolution of any issues, ensuring efficient problem-solving.
  
• Prepared property improvement reports to enhance the guest experience, identifying areas for enhancement and suggesting solutions to elevate guest satisfaction
• Assisted in securing new landlords, maintaining strong relationships, and supporting the full onboarding process for properties across Central London.

• Actively utilize property management software to diligently pursue leads and inquiries, ensuring a consistent flow of potential tenants and landlords for the agency
• Cultivate enduring relationships with landlords, sellers, and tenants, instilling trust and loyalty through clear and effective communication, and providing personalized property management services
• Expertly handle day-to-day property-related issues, swiftly addressing concerns from both tenants and landlords, and providing effective solutions
• Thoroughly conduct tenant applications, including comprehensive background checks, credit assessments, and reference verification, ensuring the selection of highly qualified and dependable tenants
• Support property valuations by leveraging property management software for in-depth market research, detailed property feature analysis, and precise pricing recommendations to landlords
• Conduct property viewings efficiently, highlighting distinctive property features and addressing any inquiries or concerns from potential tenants
• Negotiate advantageous rental terms and conditions, mediating between landlords and tenants to secure mutually beneficial agreements
• Liaised with contractors to resolve property maintenance issues, including Plumbers and Electrcians.

• Accurately created adverts in spare room, open rent and Facebook for available rooms for prospective tenants
• Screened and interviewed potential tenants over the phone to ensure their suitability for the available rooms
• Conducted property viewings and negotiated with clients to pursue rental applications
• Maintained detailed records of all property viewings, rental applications, and tenancy agreements
• Capably perform property inspections, and offered maintenance support as needed, ensuring smooth property management operations and a well-kept portfolio
• Collaborated with property management teams to ensure smooth and efficient tenancy signings and move-ins.

• Proficiently managed stock inventory and enforced stringent health and safety standards, upholding a commitment to exceptional customer service and satisfaction
• Successfully ensured top-tier Amazon fulfillment, fostering a harmonious rapport among team members, and demonstrating strong leadership in delegating tasks to guarantee seamless operations
• Collaborated closely with management to meticulously achieve all objectives, swiftly addressing challenges and ensuring a smooth and efficient delivery process
• Exhibited exceptional communication skills, facilitating effective problem-solving and promoting a cohesive team environment
• Demonstrated leadership prowess as a team leader, skillfully delegating tasks and guiding team members to achieve collective goals and individual growth within the organization.

● Diligently oversaw operations of two restaurants to assure customer service and working standards were met with the highest standard.

● Delegating and organising team members to strive for greater service and receiving five-star feedback.

● Managing daily accounts and organising weekly rota for other members of the staff with effective communication.

● Ensuring stock levels weekly to make sure food and drink inventory were up to date, while negotiating lower prices with vendors to lower restaurant costs.

● Assisting in the maintenance and organization of the restaurant to uphold cleanliness and functionality, ensuring a pleasant dining experience for patrons. This involves regular cleaning, minor repairs, and inventory management to optimize operations. Additionally, contributing to the overall efficiency and presentation of the establishment.

● Collaborated with management to deliver marketing strategies and capitalise through social media reach.

• Assisting customers with their queries and taking payments for customers collecting their orders
• Proficient in administrative tasks and completing filing effectively
• Responding to customer emails and online orders, inputting them into the system, and preparing and sending invoices
• Operating Adobe Photoshop and Adobe Illustrator for a creative design for clients.