Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Daanish Naveed

Summary

Sociable individual with knack for creating welcoming environments and managing administrative tasks seamlessly. Proficient in handling multi-line phone systems and scheduling, ensuring smooth operations and patient satisfaction. Committed to enhancing patient experience and operational efficiency within GP surgery. I'm Friendly and approachable with strong organisational skills and proficiency in managing administrative tasks. Excellent communication and interpersonal abilities, combined with knack for problem-solving and multitasking. Ready to contribute to welcoming and efficient environment. I am a dependable individual with excellent literacy and numeracy skills seeks practical experience in busy medical administration team. Works quickly with attention to detail, achieving tasks to high-quality standards and within deadlines. Communicates well to build positive rapport with staff and patients. I offer strong organisational skills and keen willingness to learn. Knowledgeable about maintenance and customer service. Strong teamwork and communication abilities developed through previous roles in customer-facing environments. Ready to use and develop skills in maintenance, teamwork, and customer service.

Overview

3
3
years of professional experience

Work History

Covid Vaccine Data Input

Modality Partnership
Keighley, Bradford
07.2021 - 09.2022
  • Complied with regional and national health legislation related to delivery of healthcare services.
  • Remaining effective in a fast-paced, high-pressure environment.
  • Balancing high volumes of data entry with accuracy.
  • Handling sensitive health information securely and in compliance with privacy regulations.
  • Working with healthcare providers, supervisors, and other staff to ensure data accuracy.
  • Managing multiple tasks under time constraints, such as handling urgent updates.
  • Followed strict guidelines for wearing and maintaining PPE to ensure personal and workplace safety during the pandemic.
  • Maintained focus and productivity while wearing PPE for extended periods, showcasing resilience and adaptability to challenging working environments.

Receptionist in GP surgery

Modality Partnership
Cross Hills, North Yorkshire
06.2022 - 06.2023
  • Provided courteous service by greeting and attending to patients' needs.
  • Streamlined patient registration for increased efficiency.
  • Enhanced office productivity with effective organisation of appointments.
  • Maintained a clean and organised reception area for better work environment.
  • Managed patient records to ensure accuracy and confidentiality.
  • Facilitated smooth communication between doctors and patients, leading to improved understanding of medical conditions.
  • Handled incoming calls, ensuring prompt response to enquiries.
  • Addressed patient concerns effectively, improving overall satisfaction levels.
  • Processed prescription requests promptly, enhancing customer service experience.
  • Maintained high standards of privacy whilst handling sensitive information.

Receptionist in GP surgery

Ling House Medical Practice
Keighley, West Yorkshire
07.2023 - 09.2024
  • Provided courteous service by greeting and attending to patients' needs.
  • Enhanced office productivity with effective organisation of appointments.
  • Handled incoming calls, ensuring prompt response to enquiries.
  • Ensured timely referral of patients by maintaining close coordination with specialists.
  • Organised patient follow-ups, resulting in better health management.
  • Managed correspondence with other healthcare providers, facilitating seamless treatment plans.
  • Responded calmly and compassionately in emergency situations.
  • Maintained timely check-in services, noting patient arrivals for efficient appointment running.
  • Protected patient rights through continued discretion and confidentiality.
  • Communicated results to patients following instructions from medical professionals.
  • Updated patient records for continued compliance with policies.
  • Produced high-volume repeat prescriptions.
  • Set new appointments, rescheduled appointments, and sent reminders.

Education

A-Levels - Chemistry, Biology & Economics

Ermysteds Grammar Scjool
Skipton, North Yorkshire
09/2015 - 05/2022

Bachelor of Science - Biomedical Science

Sheffield Hallam University
Sheffield
09/2023 -

Skills

  • Patient care
  • Multitasking
  • Customer service experience
  • Invoice processing
  • Team Leadership
  • Public speaking
  • Relationship Management
  • Data Entry
  • Quality Control
  • Problem solver
  • Energetic work ethic
  • Creative problem solving
  • Customer loyalty building

Languages

English
Native
Punjabi
Fluent

References

References available upon request.

Timeline

Receptionist in GP surgery

Ling House Medical Practice
07.2023 - 09.2024

Receptionist in GP surgery

Modality Partnership
06.2022 - 06.2023

Covid Vaccine Data Input

Modality Partnership
07.2021 - 09.2022

A-Levels - Chemistry, Biology & Economics

Ermysteds Grammar Scjool
09/2015 - 05/2022

Bachelor of Science - Biomedical Science

Sheffield Hallam University
09/2023 -
Daanish Naveed