Ruth Browne

Handling and processing stock donations with gift aid as a priority, ensuring customer service is to a high standard, maintain and merchandising all shop displays including on floor and windows, organise POS sales, managing a diverse team of staff and volunteers and ensuring the shop is a welcoming place for everybody, maintaining volunteer records and up to date training and safety requirement, networking with the other 15 shops in NI to ensure the maximum potential is reached, ensuring donated, BIG, Cash, gift aid and round up are all achieved to maximum, fundraising within local the community including schools, churches and corporate partners, ensuring shop is kept to high standards of cleanliness and welcoming atmosphere to customers, handle cash and bank lodgings daily, ensure healthy and safety files are always up to date including fire drills, health and safety inspections, accident and incident reports and quarterly checks, smashing eBay targets for the year 2024, taking part in area meetings and management training when required, ensuring shop is well stocked with seasonal rotating stock and vibrant displays, maintaining a strong relationship with fellow local charity shops, managing multiple staff members, ensuring yearly stock take is prepped for, counted and recorded correctly, ordering in BIG products, checking for new lines, recording stock loss or damage, maintaining space management weekly and ensuring all KPI's are met, have built and maintained a good relationship with local funeral homes to ensure cash donations such as flowers go through the shop, have celebrated success with volunteers including flame of hope, and time of service achievements with volunteers, have represented the company at fashion shows, balmoral shows, wedding fairs, careers fair at universities, hosting local tea events, donation stations hosted including Strangford College ,Tesco store, Ormeagh golf club, Greyabbey car and bike show local hairdressers supported and estate agents, provided volunteer experience for young people with additional needs or people on probation.

Kept shop floor stocked up, handled cash and worked tills, merchandise window displays, handled customer complaints and queries, counted floats before and after shifts, bank lodgements, handled rotas and shifts, dealt with staff issues, opened and closed shop to the health safety protocols required, handled incoming donations prioritising gift aid first, handled shop volunteers, engaged with campaigns and fundraising, recruiting and training new staff or volunteers, merchandises in store and window displays, maintained high customer service standards as a priority, network with local business' to obtain end of line products, work with a diverse range of volunteers.

Kept shop floor stocked up, handled cash and worked tills, merchandise window displays, handled customer complaints and queries, counted floats before and after shifts, bank lodgements, handled rotas and shifts, dealt with staff issues, opened and closed shop to the health safety protocols required, handled incoming donations prioritising gift aid first, handled shop volunteers, engaged with campaigns and fundraising, recruiting and training new staff or volunteers, merchandises in store and window displays, maintained high customer service standards as a priority, network with local business' to obtain end of line products, work with a diverse range of volunteers due to Queens University being in close proximity to shop.

Handled orders, waited tables, kept high customer service, kept the restaurant up to hygiene standards, trained in food health and safety regulations, worked with a diverse and close team of staff members, trained as a barista.

Kept shop floor stocked up, handled cash and worked tills, merchandise window displays, handled customer complaints and queries, counted floats before and after shifts, bank lodgements, handled rotas and shifts, dealt with staff issues, opened and closed shop to the health safety protocols required, handled incoming donations prioritising gift aid first, handled shop volunteers, engaged with campaigns and fundraising, recruiting and training new staff or volunteers, merchandises in store and window displays, maintained high customer service standards as a priority, network with local business' to obtain end of line products.

Kept shop floor stocked up, handled cash and worked tills, merchandise window displays, handled customer complaints and queries, counted floats before and after shifts, bank lodgements.

Handled incoming telephone calls, attended meetings and took records, networked between fellow community centres, handled fellow community centre events and budgets, took part in cross community events, was in charge of incoming and outgoing budgets.

Voluntary work, organised and arranged meetings and recorded meetings, completed grants for woman's groups, organised coffee mornings to provide advice regarding housing, childcare and benefits.

Handled incoming telephone calls, attended meetings and took records, networked between fellow community centres, handled bookings and payment for room hires and events, took part in cross community events, acquired a RSA 1 and 2 in typewriting with a merit , gained a woman in leadership level 1, teambuilding level 1 gained.

Took incoming orders and assembled required medication for various hospitals and veterinary services.

Handled cash, printed sales orders for delivery drivers, looked over incoming and outgoing cheques and invoices, handled bank lodgements, answered telephone calls, submitted outgoing orders.