DIVEN LAXMAN

• Delivered PC/server support, network upgrades, and security solutions.
• Maintained Windows server environments and recovered critical data.
• Diagnosed network issues, ensuring seamless connectivity.
• Managed IT inventory and coordinated hardware upgrades with vendors.
• Led smooth office relocations by setting up essential IT systems.
• Trained staff to use tech tools efficiently, improving productivity.
• Implemented backup strategies to prevent data loss.
• Reduced downtime by prioritising support tickets using a helpdesk system.

• Company Overview: www.ikonicmediasolutions.co.uk
• Delivered 1,000+ luxury, cultural, and destination weddings
• Specialist in Hindu, Sikh, Muslim, and Christian ceremonies
• Coordinated international teams, vendors, and drone footage on major weddings
• Featured in Yahoo, NBC, The Times, Hitched
• Lead photographer for Tanzanian Ministerial Wedding (2024)
• Family, venue, and commercial property photography (2024–Present)
• Proficient in Lightroom, Photoshop, and Sony/Canon/Nikon systems
• Www.ikonicmediasolutions.co.uk
• Supervised lighting and setup on site, ensuring optimal conditions for shooting.
• Handled client consultations professionally, fostering strong relationships and repeat business.
• Oversaw editing processes, cropping, resizing and retouching photos as needed.
• Collaborated with graphic designers to create visually appealing promotional materials.
• Adjusted shutter speed, aperture and other camera settings for optimum results.
• Promoted creativity within the team to produce unique and compelling images.
• Strengthened brand identity with creative and consistent photographic imagery.
• Produced high-quality photographs by utilising advanced camera equipment effectively.
• Coordinated with clients for the fulfilment of their specific photography needs.
• Worked closely with models for achieving desired poses and expressions.
• Executed post-production tasks, enhancing overall visual appeal of images.
• Led on-location shoots, guaranteeing professional environment at all times.
• Delivered exceptional results by managing a team of photographers.
• Maintained up-to-date knowledge of industry trends, providing cutting-edge service to clients.
• Enhanced image quality using advanced software, delivering crystal clear photographs.
• Directed photoshoot sessions, resulting in high-quality images.
• Trained junior photographers in technical skills, contributing to team growth and development.
• Created storyboards before shoots to streamline process.
• Photographed high-quality images for both print and internet distribution.
• Utilised Photoshop and Adobe Lightroom software to add special effects to pictures.
• Created strong rapport with clients during photo shoots, helping to capture individual personality in each image.
• Demonstrated professionalism in dealing with clients to achieve customer satisfaction.
• Performed retouching and colour correction in Adobe Lightroom for optimal results.
• Integrated scenery, background and proper lighting to enhance photography results.
• Resized photographs for use on social media platforms and websites.
• Collaborated with other photographers during large-scale events.
• Planned and prepared for numerous on-location and studio shoots concurrently.
• Scheduled meetings with clients to determine goals and expectations.
• Used creative retouching and colour correction across digital imagery and video assets, maintaining high standards.
• Set-up equipment and performed test shots of subject or location.
• Accurately assessed photoshoot requirements, materials and conditions to determine appropriate equipment selection.
• Archived photos on computers and servers to retain safe image back-ups.
• Captured and processed high-quality visual assets for in-house and key stakeholder usage.
• Applied digital styling techniques to enhance photo colour and quality, editing to align with brand guidelines.
• Polished photography assets using industry-standard editing software, boosting quality.
• Composed pictures with creative and technical eye for detail.
• Turned client concepts into reality and received consistent positive feedback.
• Worked with film, digital and mobile technology to meet needs of individual assignments.
• Gathered requirements to understand terms of assignments and plan photography shoots.
• Inspected proofs to verify quality of prints and adjusted or retouched to achieve desired appearance.
• Created use-specific photographs for commercial, industrial and scientific needs.
• Completed light mobile retouching and advanced computer image processing based on creative, technical or editorial goals of assignments.

Maintained and supported over 150+ systems across the ministry, ensuring minimal downtime.

Delivered remote desktop support to 100+ users, boosting operational efficiency.

Built and managed 5+ custom websites and media platforms for outreach and events.

Led weekly worship services and provided pastoral care to a congregation of 200+.

Organised 300+ community events, workshops, and outreach initiatives.

Produced and streamed 250+ online sermons and worship sessions.

Mentored youth and church leaders, contributing to leadership development.

Improved internal tech infrastructure, increasing communication flow across teams.

Delivered outstanding customer service, consistently surpassing monthly sales targets by 15–20%.

Provided hands-on support and troubleshooting for 100+ tech devices, including smartphones, laptops, and smart TVs.

Resolved 40+ customer issues per week, maintaining a 95% satisfaction rating.

Educated customers on product features, boosting add-on sales by 25%.

Conducted product demonstrations that increased conversion rates.

Collaborated with team members to meet daily KPIs and enhance overall store performance.

Processed warranty claims and service requests, ensuring timely resolutions.

Diagnosed and resolved 100+ hardware, software, and network issues (XP, Vista, TCP/IP).

Managed over 50 remote desktop support tickets weekly, ensuring minimal downtime.

Maintained and restored backup systems, recovering critical data for 30+ clients.

Led training for 5+ junior team members, increasing overall support efficiency by 20%.

Delivered 12+ successful software patch rollouts across multiple departments.

Improved system reliability and end-user satisfaction through prompt troubleshooting.

Provided hands-on technical support both onsite and remotely.

Streamlined support workflow using internal ticketing and escalation systems.

Delivered 200+ seamless live broadcasts by managing advanced technical setups.

Maintained 99.9% uptime for all networked systems and studio infrastructure.

Set up, configured, and monitored broadcasting equipment for daily live shows.

Trained and supported on-air talent and technicians, improving broadcast quality.

Troubleshot network and audio issues in real time to prevent service interruptions.

Coordinated with technical teams across locations for synchronised transmissions.

Upgraded audio streaming systems, resulting in a 25% improvement in sound clarity.

Ensured compliance with broadcasting standards and regulatory requirements.

Managed over 300 in-studio and on-location photoshoots for weddings, portraits, and commercial clients.

Organised workflows and technical setups, improving shoot efficiency by 30%.

Edited and retouched 1,000+ images using industry-standard software.

Consulted with clients to understand creative vision and deliver high-quality results.

Maintained studio equipment and lighting setups, ensuring optimal image quality.

Collaborated with design teams for print and album production.

Trained two junior assistants on lighting techniques and camera handling.

Delivered projects on time, maintaining a 100% client satisfaction rate.