Summary
Overview
Work history
Education
Skills
Certification
Languages
References
Timeline
Generic

Cynthia Ogor Okwagbe

Summary

Compassionate healthcare professional with 3 years of experience in health and social care. Proficient in providing emotional support in the community, managing challenging behaviours, and implementing care plans to enhance client well-being. Known for building strong relationships with clients and fostering a positive, supportive environment.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Enablement Support worker

My Personal Enablement Support Partnership CIC -
Eastbourne, East Sussex
11.2024 - Current
  • Provided companionship and support during outings, enhancing clients’ social interactions.
  • Assisted clients with personal care tasks, fostering increased comfort and independence.
  • Implemented care plans to support client needs, leading to improved well-being.
  • Prepared nutritious meals tailored to client dietary requirements, promoting better health.
  • Built strong relationships with clients through compassionate communication and active listening.
  • Promoted mental stimulation through conversation, reading, and games, resulting in enhanced cognitive function.

Senior Health Care Assistant-

A1 Quality Home Care Ltd
Eastbourne, East Sussex
05.2023 - Current
  • Embedding person-centered PBS approaches, safeguarding principles, and de-escalation strategies across care teams to ensure consistent, empathetic support.
  • Functional Behavioural Assessments (FBAs), risk evaluations, and sensory profiling, using data from client observations, family interviews, and multidisciplinary collaboration to shape effective support strategies.
  • Liaised with multi-disciplinary teams for coordinated client care plans.
  • Improved patient well-being by providing consistent emotional support.
  • Provided transportation to medical appointments, ensuring optimal healthcare provision.
  • Documented daily care activities to provide comprehensive patient records.
  • Maintained cleanliness and orderliness of patient homes for a healthier living environment.
  • Fostered independence with assistance in personal grooming and hygiene tasks.
  • Administered medication, enhancing the health status of patients.
  • Prepared nutritious meals for improved physical health of clients.
  • Developed strong rapport with patients, fostering trust and cooperation in care plans.
  • Respect cultural beliefs and practices whilst delivering personalized care services.
  • Upheld high standards of confidentiality regarding sensitive personal information about clients.
  • Aided mobility-impaired individuals, improving their ease of movement within their homes.
  • Demonstrated patience and understanding during challenging situations, promoting a calm atmosphere.
  • Assisted with daily living activities to improve quality of life.
  • Delivered personal care to service users, from housekeeping to shopping and meal preparation.
  • Contributed to specialized care for people with dementia, re-enablement, and people with continence difficulties.
  • Trained new hires in safe moving and handling techniques to reduce falls and accidents.
  • Spot checking and shadowing of newly employed staffs



Caregiver

The Reigns Clinic
Delta state, Nigeria
06.2018 - 07.2022
  • Maintained a clean environment to promote patient hygiene.
  • Facilitated communication between patients and healthcare professionals for clear understanding of conditions.
  • Provided companionship by engaging in social and recreational activities.
  • Administered medication to patients, ensuring safety and health maintenance.
  • Participated in therapeutic activities with patients; enhanced mental well-being.
  • Offered emotional support during difficult times, fostering resilience and positivity.
  • Maintained client dignity and respect throughout dressing, showering and toileting.
  • Supported residents with dementia by assisting with dressing and meal preparation.
  • Followed client treatment plans for exercises, medications and wound care.
  • Answered questions from clients, family members, and other carers.

Education

Bachelor of Science - Library And Information Science

Delta state University
Abraka, Nigeria
09.2010 - 08.2014

Skills

  • Dementia care expertise
  • Professional boundaries understanding
  • Elderly assistance proficiency
  • Medication Administration
  • Functional Behaviour Assessments (FBA) & Positive Behaviour Support (PBS)
  • Collaboration with families, therapists, and care teams
  • Mental health support
  • Safeguarding policies
  • Disability awareness
  • Good communication skills
  • Effective time management skill and a team player

Certification

Diploma: In Caregiving, Feb 2023
Alison - Online

Diploma is health and social care NVQ3 In view

Phlebotomy & First Aid In view

Opus Medication Training

Flow care training

Languages

English
Advanced

References

References available upon request.

Timeline

Enablement Support worker

My Personal Enablement Support Partnership CIC -
11.2024 - Current

Senior Health Care Assistant-

A1 Quality Home Care Ltd
05.2023 - Current

Caregiver

The Reigns Clinic
06.2018 - 07.2022

Bachelor of Science - Library And Information Science

Delta state University
09.2010 - 08.2014

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Cynthia Ogor Okwagbe