Cynthia Jongwe
10062 unit H Seke Chitungwiza
Summary
Organised and proactive, with strong communication and time management skills that ensure tasks are completed accurately and promptly. Demonstrates proficiency in Microsoft Office and excellent interpersonal abilities to support team needs. Ready to contribute to success of Cabin crew role.
Overview
8
8
years of professional experience
Work history
Secretary assistant
Saratiel Preparatory School
Rusape
2020.01 - Current
- Managed daily office correspondence and ensured effective communication among staff members.
- Coordinated scheduling of meetings and events to optimise use of resources and time.
- Maintained accurate records and files to support administrative operations and compliance.
- Assisted in preparation of educational materials and documentation for faculty and students.
- Implemented organisational systems for improved workflow and efficiency in office processes.
- Provided support to faculty and staff in daily administrative tasks and project coordination.
- Developed and maintained positive relationships with students, parents, and external stakeholders.
- Arranged appointments according to executive schedules to optimise time management.
- Facilitated effective meetings by preparing comprehensive agendas.
- Collaborated with other departments effectively for timely completion of projects.
- Organised complex travel arrangements for executives, resulting in efficient business trips.
- Monitored office supplies regularly avoiding any shortage or disruption in work flow.
- Prioritised and managed daily office tasks to ensure smooth operations.
- Processed incoming correspondence promptly for timely responses.
Till operator
Pick n Pay Supermarket
Chitungwiza
2018.01 - 2019.12
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances throughout shifts.
- Assisted customers with inquiries and provided exceptional service.
- Ensured cleanliness and organisation of checkout areas and displays.
- Collaborated with team members to improve store operations and customer satisfaction.
- Handled returns and exchanges in accordance with store policies.
- Trained new staff on checkout procedures and customer service standards.
- Monitored stock levels at registers and reported shortages to management.
- Operated lottery machine correctly resulting in no discrepancies in ticket sales.
- Reconciled daily takings accurately at shift's end without fail.
- Updated knowledge about store policies regularly to provide accurate information to customers.
- Assisted customers with queries, improving shopping experience.
- Balanced cash drawer at the end of shifts, ensuring accuracy in accounts.
- Worked collaboratively with colleagues to manage queues efficiently during busy hours.
- Kept calm under pressure whilst dealing with long queues or difficult customers.
- Aggressively promoted store loyalty cards to increase sign-ups.
Education
Diploma Office admnistation - Commerce
Species college
Chitungwiza 03.2016
Skills
- Presentation designing
- Filing systems setup
- Pressure handling
- External correspondence
- Discretion and confidentiality
- Decision-Making competency
- Discretion with sensitive information
- Microsoft office mastery
- Data entry accuracy
- Multitasking under pressure
- Resilience in stress
- Results oriented approach
- Maintaining client confidentiality
- Travel management
- Catering assistance
- Compliance understanding
- Marketing campaign implementation
- Personal assistance
- Calendar management
Languages
English
Advanced
C1