Summary
Work history
Education
Skills
Additional Information
Languages
Complimentary Close
Timeline
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Cynthia D'Costa

Cynthia D'Costa

Summary

To achieve an exigen designaion in a dynamic and progressive company by utilizing my talents and innovative capabilities, which enhance my skills and knowledge by the process of continuous learning and growth by contributing value addition to an organisation.

Work history

Relationship Manager

The Heart of Europe
Dubai , United Arab Emirates
03 2024 - Current
  • Connecting with Clients and Agents to communicate various projects and its availibility for sale.
  • Following with existing clients about confirmation for selling unit.
  • Channel partner orientation.
  • Converting prospects into end users and approaching investors.

Property Manager

Capital Zone Properties
Dubai, United Arab Emirates
09 2023 - 02 2024
  • Managing Exclusive company owned properties for Rental and Holiday Homes
  • Registering Ejari and Tenancy contract making/ renewal formalities
  • Assisting clients with property mortgages (UAE Residents & Non-Residents)
  • Worked with Scorpion Real Estate Dubai as an SalesExecutive(communication support) from 20th

Real estate Telesales Executive

Scorpion real estate
Dubai, United Arab Emirates
05 2022 - 08 2023
  • Calling prospects for upcoming property launches
  • Arranging site visits and meetings with interested buyers/investors.
  • Assistant clients to design payment plans per their financial estimate.
  • Notifying exisisting and new clients about the RERA rules according to Dubai land department.

Customer Relationship Manager

S-Touch Multitrade Pvt Ltd
Bombay , India
08 2019 - 12 2021
  • Manage the clients Requirements and Escalations.
  • Lead the CRM team of Executives
  • Vendor management.
  • Arrange flights and hotel booking for the higher management operations team.
  • Manage minutes of meeting for the CEO and MD.

Sr, Lead, Cabin Crew

Jet Airways. Pvt. Ltd
Bombay, India
05 2015 - 04 2019
  • Worked as a Senior Cabin Crew I was authorized to Head Flights.
  • To Ensre the safety and comfort of passegers and Aircaft along with performing inflight duties.
  • After successful completion of 5000 hrs of flying along with other leadership training.

Cabin Attendant

Indigo Airlines
Kolkata, India
01 2014 - 04 2015
  • To ensure the safety and comfort of Aircraft along with Greeting passengers as they board and exit the aircraft
  • Guiding passengers to their seats and providing specialattention to certain passengers, such as the elderly or specially abled and peeregnant women.
  • Serving meals and refreshments
  • Checking the condition and provision of emergency equipment andinformation for passengers
  • Trained First Aider
  • Trained for Hand combat and Emergency situations like Ditching, fire drills, etc.

Work force management

First Source Global
Bombay , India
12 2013 - 05 2014
  • Preparing reports on hourly and shift basis for NOW TV (UK)
  • Monitoring Chat flow during primetime and premiere of new series.
  • To observe Email flow along with the count of Abandoned Chats for Subscription
  • Assisted with Troubleshooting, Guideanance for starting and cancelling the subscriptions.

Relationship Manager

People Interactive. Pvt. Ltd Shaadi.com
Bombay , India
05 2012 - 10 2013
  • Assisting active and new members with personalized & highly compatible matrimonial matchmaking based on the specific criteria as (Sun Sign, Family Background, Education, Financial & Mental/Emotional compatibility) set by the member/ Guardian.

Education

H.S.C - Higher Secondary

Wilson college
06/2011 - 05/2012

Senior Secondary - Senior Secondary

St Pauls Convent High school
06/2007 - 05/2008

Skills

  • Hardworking
  • Honest
  • Adaptable
  • Quick learner
  • Self oriented

Additional Information

  • Hobbies; Engaging in Social Activities, Traveling, Trying new Delicacies, Baking, Kayaking.

Languages

English
Native
Hindi
Fluent
Marathi
Fluent
Tamil
Advanced
French
Upper intermediate
Arabic
Beginner

Complimentary Close

The above mentioned accolades and work experience are true.

Warmly,

Cynthia D'costa

Timeline

Relationship Manager

The Heart of Europe
03 2024 - Current

Property Manager

Capital Zone Properties
09 2023 - 02 2024

Real estate Telesales Executive

Scorpion real estate
05 2022 - 08 2023

Customer Relationship Manager

S-Touch Multitrade Pvt Ltd
08 2019 - 12 2021

Sr, Lead, Cabin Crew

Jet Airways. Pvt. Ltd
05 2015 - 04 2019

Cabin Attendant

Indigo Airlines
01 2014 - 04 2015

Work force management

First Source Global
12 2013 - 05 2014

Relationship Manager

People Interactive. Pvt. Ltd Shaadi.com
05 2012 - 10 2013

H.S.C - Higher Secondary

Wilson college
06/2011 - 05/2012

Senior Secondary - Senior Secondary

St Pauls Convent High school
06/2007 - 05/2008

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Cynthia D'Costa