Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emma Louise Druggan

Southport,SFT

Summary

I am an experienced care professional with a strong background in adult care, including the provision of complex care, and I am now seeking the opportunity to transition into a paediatric care role. Caring for others has always been a calling for me, and I have long held a desire to work with children—particularly those with complex health needs—where compassion, consistency, and attentiveness are key.

Throughout my career, I have maintained a fully person-centred approach, always treating each individual with dignity, empathy, and respect. I have always taken a fully individualised approach to care, ensuring that each person is treated with the understanding that their needs, preferences, and experiences are unique. I recognise that no two individuals are the same and I never adopt a one-size-fits-all approach to their care. I understand the importance of building trust not only with those I support but also with their families, creating a reassuring and safe environment where high-quality care can flourish. I bring with me a strong foundation in monitoring and responding to healthcare needs, administering medications, and supporting emotional wellbeing—all of which I am confident are transferable to a paediatric setting.

I am eager to bring my skills, dedication, and genuine passion for care to this role, and I am committed to ongoing learning to ensure I provide the best possible support for both the child and their family.

Overview

11
11
years of professional experience
34
34
years of post-secondary education

Work History

Private carer

Rob and Jenn Haden
Southport, Sefton
12.2024 - Current
  • Conducted light household duties.
  • Ensured improved personal hygiene for clients by assisting with daily tasks such as bathing and dressing.
  • Handled grocery shopping and any other errands that were required.
  • Assisted with mobility around the house which resulted in increased independence for clients.
  • Operated hoists to move clients in and out of bed.

Embalmer

Desmond Bannon and Sons
Liverpool
07.2023 - Current
  • Dressed deceased in chosen clothing and transported bodies to casket.
  • Used cosmetic techniques to prepare deceased for funeral services.
  • Conformed to health, sanitation and legal requirements concerning embalming.
  • Embalmed the Deceased in line with current techniques to best prepare them for viewing by family members.
  • Used a range of sharp implements such as scalpels to accurately create precise incisions in preparation for embalming.
  • Sutured incisions neatly and with great care.
  • Ensured all deceased were thoroughly washed, hair washed and any predesignated agreements on appearance were adhered to.
  • Identified proper techniques for anatomical incisions and reconstruction.
  • Protected the dignity of all Deceased to be embalmed by ensuring the Mortuary was a private space to be accessed only by Mortuary staff,

Care assistant

Assured Care
Southport, Sefton
06.2021 - 09.2023
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Assisted in Palliative cases and ensured the comfort of the Service User was paramount.
  • Monitored service user health conditions and reported any issues immediately to a Manager.
  • Monitored all service users physical and emotional wellbeing.
  • Prepared meals in accordance with Health and Safety standards surrounding the preparation of food.
  • Managed medication administration ensuring medications were administered safely and within the correct timeframes.

General Assistant

Four Point Financial Services
Southport, Sefton
12.2020 - 01.2022
  • Performed clerical duties such as answering reception telephone, photocopying and shelving materials.
  • Answered phone calls and responded to emails from clients.
  • Maintained a clean and tidy reception area at all times.

Chef/ General Assistant

Hame Hotel
Dunvegan, Highland
08.2019 - 01.2020


  • Prepared all meals for guests within a small hotel setting.
  • Completed reception duties which included answering calls and emails as well as inputting bookings into the computer system.
  • Ensured all areas of the hotel were kept clean and in good order.
  • Welcomed guests and escorted them to their rooms.
  • Served guests spirits, lagers and stouts at bar.

Private Carer

Ruiraidh Hillaery
Skirinish , Skye and Lochalsh
09.2019 - 12.2019
  • Safely transported and accompanied Ruiraidh to appointments and activities.
  • Assisted with all aspects of care including showering/bathing, preparing meals, medication administration and companionship.
  • Assisted service user with daily household tasks including cleaning, gardening and laundry.
  • Operated a hoist to move Ruiraidh in and out of the bath and bed safely.
  • Ran errands for Ruiraidh including shopping as well as collecting prescriptions.
  • Catered and assisted in hosting family dinner parties that were held within the home on a regular basis.

Chef

Redwood Hotel
Greshornish, Skye and Lochalsh
09.2019 - 10.2019
  • Prepared all meals for guests.
  • Followed health and safety guidelines to keep food storage safe.
  • Cleaned and serviced kitchen appliances, maintaining good working order of grills, stoves and ovens.
  • Checked freezer and refrigerator temperatures regularly.
  • Maintained strict food health, hygiene and safety standards within the kitchen.


Catering Assistant

Cordia Services
Glasgow, Glasgow and Clyde
08.2014 - 08.2017
  • Assisted Catering Manager in all aspects of food production.
  • Served meals on a hot trolley to residents.
  • Ensured dining areas were neatly set up for meal service.
  • Collected and sanitised dishes and all cooking utensils.
  • Assisted in fridge stock rotation practices to help reduce food waste.

Education

Bachelor of Arts - English Literature

University of Stirling
Stirling
09.2015 - 09.2019

Scottish Qualifications Certificate - Human Biology

Holyrood R.C Secondary School
Glasgow
08.2008 - 08.2014

Scottish Qualifications Certificate - Drama

Holyrood R.C Secondary School
Glasgow, Glasgow City
08.2008 - 08.2014

Scottish Qualifications Certificate - History

Holyrood R.C Secondary School
Glasgow, Glasgow City
08.2008 - 08.2014

Scottish Qualifications Certificate - French

Holyrood R.C Secondary School
Glasgow, Glasgow City
08.2008 - 08.2014

Scottish Qualifications Certificate - Maths

Holyrood R.C Secondary School
Glasgow, Glasgow City
08.2008 - 08.2014

Skills

  • Empathetic
  • Immunisation requirements
  • Manual handling procedures
  • Deceased care
  • Basic maths
  • Inventory management
  • Chemicals inventory management
  • Embalming case reports
  • Dressing
  • Calm under pressure
  • Communication skills
  • Problem-solving
  • Interpersonal skills

References

References available upon request.

Timeline

Private carer

Rob and Jenn Haden
12.2024 - Current

Embalmer

Desmond Bannon and Sons
07.2023 - Current

Care assistant

Assured Care
06.2021 - 09.2023

General Assistant

Four Point Financial Services
12.2020 - 01.2022

Private Carer

Ruiraidh Hillaery
09.2019 - 12.2019

Chef

Redwood Hotel
09.2019 - 10.2019

Chef/ General Assistant

Hame Hotel
08.2019 - 01.2020

Bachelor of Arts - English Literature

University of Stirling
09.2015 - 09.2019

Catering Assistant

Cordia Services
08.2014 - 08.2017

Scottish Qualifications Certificate - Human Biology

Holyrood R.C Secondary School
08.2008 - 08.2014

Scottish Qualifications Certificate - Drama

Holyrood R.C Secondary School
08.2008 - 08.2014

Scottish Qualifications Certificate - History

Holyrood R.C Secondary School
08.2008 - 08.2014

Scottish Qualifications Certificate - French

Holyrood R.C Secondary School
08.2008 - 08.2014

Scottish Qualifications Certificate - Maths

Holyrood R.C Secondary School
08.2008 - 08.2014
Emma Louise Druggan