jacqueline duffield
Silloth,Cumbria
Summary
Highly organised professional with expertise in financial reporting, bookkeeping, and basic accounting. Demonstrates exceptional attention to detail and resilience under pressure, ensuring accurate record-keeping and documentation. Proficient in SAGE Accounts and skilled in invoicing, with a strong focus on discretion and confidentiality. Excellent written and verbal communication abilities complement a talent for organisation and prioritisation. Career goal includes advancing within the financial sector while maintaining high standards of efficiency and accuracy.
Overview
26
26
years of professional experience
4
4
years of post-secondary education
Work history
Accounts administrator
Gemini Communications Ltd
Carlisle, Cumbria
03.2004 - Current
- Verified vendor invoices against purchase orders to prevent discrepancies.
- Conducted bank reconciliations regularly to keep accounts balanced.
- Ensured accurate record keeping, resulting in seamless audits.
- Managed all financial records to ensure accuracy and compliance.
- Generated purchase orders for controlled spending.
- Liaised with clients to manage account enquiries and update relevant data.
- Monitored financial transactions and reconciled statements to support corporate objectives.
- Registered customer information on database to maintain accurate records.
- Handled customer concerns and complaints to resolve issues and build loyalty.
Show room host/receptionist
County Garage
Carlisle, Cumbria
07.1999 - 03.2004
- greeting customers
- handling the post
- Utilised multi-line telephone system to manage incoming calls effectively.
- Managed phone calls, resulting in effective communication flow within the company.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Maintained an organised reception area for a professional business environment.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive impression of the company.
Education
GCSEs -
Morton secondary school
Carlisle, Cumbria 09.1981 - 07.1985
Skills
- Discretion and confidentiality
- Attention to Detail
- Financial reporting
- Telephone etiquette
- Reporting and documentation
- Record-keeping
- Organisation and prioritisation
- Written and verbal communication
- Highly organised
- Basic accounting
- Resilience under pressure
- Bookkeeping
- Invoicing
- SAGE Accounts
- Time-management
Timeline
Accounts administrator
Gemini Communications Ltd
03.2004 - Current
Show room host/receptionist
County Garage
07.1999 - 03.2004
GCSEs -
Morton secondary school
09.1981 - 07.1985
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