Daniel Francis

At Kooks, I assist the kitchen staff by maintaining cleanliness and organization in the kitchen and dining areas. I support food preparation and ensure all kitchen tools and equipment are sanitized and ready for use, contributing to smooth kitchen operations. I develop time management and multitasking skills by handling multiple tasks, such as washing dishes and ensuring all kitchen supplies are stocked, while working in a fast-paced environment. I learn the importance of teamwork by collaborating closely with chefs and other kitchen staff to maintain an efficient work environment. I gain an understanding of the importance of hygiene and safety standards, ensuring the kitchen remains compliant with health regulations.

• Assisted chefs in food preparation for efficient meal service.
• Maintained high standards of cleanliness by washing kitchen equipment and utensils.
• Consistently adhered to food hygiene regulations whilst dealing with food waste.

As a waiter, I had the chance to interact with customers regularly, taking their orders and making sure they had everything they needed to enjoy their meal.
I quickly learned the importance of good communication, not just with customers but with the kitchen staff too, to ensure everything ran smoothly.
I became skilled at handling customer inquiries, offering menu recommendations, and resolving any concerns, always aiming to turn any potential issues into positive experiences.
This role taught me how to stay calm under pressure while juggling multiple tasks at once, whether it was serving food, answering questions, or checking on customers' satisfaction.

• Communicated efficiently with fellow team members, fostering a harmonious working environment.
• Enhanced customer satisfaction by promptly attending to queries and requests.
• Worked collaboratively with kitchen staff for efficient service delivery.