Summary
Overview
Work availability
Timeline
Education
Certification
Skills
Work history
Hi, I’m

Ryan Curtis Upfold

Hull,East Riding of Yorkshire

Summary

Dedicated, adaptable, punctual, and open to feedback. I bring a wide range of skills and a compassionate approach, always eager to make a positive impact. Thank you for considering my qualifications. A hardworking and passionate job seeker with strong organizational skills eager to secure anentry-level position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
years of professional experience
1
Certificate
Availability
See my work availability
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Available
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Machine Operator
Advanced Plastics, Riding of Yorkshire
08.2023 - Current
Supervisor
Gateway Chassis, Riding Of Yorkshire
08.2022 - 03.2023
Fabrication
Gateway Chasis
01.2022 - 08.2022
Labourer
SpaceGuard
04.2021 - 01.2022
Labourer
Solutions are Looming, Yorkshire
06.2020 - 05.2021
Head Chef
Hang Out Bar & Resteraunt
02.2019 - 03.2020
Sous Chef
PHO Vietnamese
01.2017 - 11.2018
Chef De Partie
Yo Sushi
05.2016 - 12.2016
Line Chef
Yo Shushi
12.2015 - 03.2016
Ceo/ Owner
Hazy Skate Co, Riding of Yorkshire
11.2015 - 12.2020
Cleaner
Wilkes Cleaning Service
07.2015 - 12.2015
Personal disability Care Assistant
Leeds Centre for Integrated Living
08.2014 - 06.2015
Sales and purchase Clerk
Cash Generators
06.2013 - 06.2014
IT Engineer Assistant
Energy Initiative
02.2013 - 06.2013
Event Photographer
Licklist
06.2012 - 02.2013
Sales Trainer
CEX
01.2012 - 12.2012
Sales Clerk
CEX, Riding of Yorkshire
09.2011 - 06.2012
Ellon Acadamy
NVQ Level 4 from General Grades
/2007 - /2010 (3 years)
Ellon Academy
SVQ Level 4 from Construction & Trade Studies
/2007 - /2010 (3 years)
Gallowgate College
SVQ Level 5 from Photography and Graphic art and Design
/2010 - /2012 (2 years)
Gallowgate College
SVQ Level 4 from Welding and Fabrication
/2010 - /2012 (2 years)
Hull College Park Street
Bachelor of Arts from Photography and Video Production
/2012 - /2013 (1 year)

Education

Ellon Acadamy
Ellon, Aberdeenshire

NVQ Level 4 from General Grades
/2007 - /2010 (3 years)

University overview

  • English
  • Maths
  • Modern Studies
  • Internet Technologies
  • Craft & Design
  • Art & Design

Ellon Academy
Ellon, Aberdeenshire

SVQ Level 4 from Construction & Trade Studies
/2007 - /2010 (3 years)

University overview

SVQ LEVEL 4 - Bricklaying

SVQ LEVEL 3 - Welding

SVQ LEVEL 2 - Electrical

SVQ LEVEL 3 - Plumbing

Gallowgate College
Aberdeen, Aberdeen City

SVQ Level 5 from Photography and Graphic art and Design
/2010 - /2012 (2 years)

University overview

Photographic Techniques

Studio Techniques

Digital Imaging

Reportage

Project Research

Problem-Solving

Gallowgate College
Aberdeen, Aberdeen City

SVQ Level 4 from Welding and Fabrication
/2010 - /2012 (2 years)

University overview

Hull College Park Street
Hull, Kingston upon Hull

Bachelor of Arts from Photography and Video Production
/2012 - /2013 (1 year)

University overview

Video Techniques

Studio Techniques

AFormatting

Story Telling

Reportage

Project Research

Problem-Solving

Certification

Health and Saftey Level 2

Health and Safety Level 3

Fire Safety Level 2

Food Hygiene Level 2

Food Hygiene Level 3


Skills

  • Business development
  • Financial management
  • Operational oversight
  • Marketing
  • Business administration
  • High-value project management
  • Project budgeting
  • Strategic decision-making
  • Market trends
  • Business management
  • MS Office
  • IT Competent
  • ____________________
  • EPOS knowledge
  • Product demonstrations
  • After-sales care
  • Thorough stock replenishment
  • Stock security
  • Excellent timekeeping
  • Visual Merchandising
  • Brand awareness
  • Active selling
  • ____________________
  • Digital photography
  • Digital enhancements
  • Composition
  • Photo retouching
  • Advanced Photo Mechanic expert
  • Equipment setup and maintenance
  • Customer service
  • Photojournalism
  • Fashion photography
  • Adobe Suite
  • Photoshop
  • Illustrator
  • Premiere Pro
  • After Effects
  • ____________________
  • Kitchen sustainability improvements
  • Recipe development
  • Company safety standards
  • Payroll and scheduling
  • Equipment maintenance
  • Process improvements
  • Food safety & hygiene expert
  • Made-to-order meals
  • Culinary trend research
  • Inventory control
  • ____________________
  • Care needs assessment
  • Elderly care
  • Meal preparation
  • Social care
  • Safeguarding knowledge
  • Disability care
  • Personal hygiene assistance
  • Care management
  • Manufacturing strategies
  • ____________________
  • Contingency planning
  • JIG and tool design
  • Waste elimination techniques
  • Material storage systems
  • Quality analysis
  • Scheduling
  • Production planning
  • Welding technologies
  • Quality Control
  • Welding engineering
  • Welding inspection
  • Technical review
  • Inspection and quality control
  • Sheet metal fabrication
  • Materials handling
  • Mechanical skills
  • Measuring understanding
  • Manufacturing experience

Work history

Advanced Plastics, Riding of Yorkshire
Hull

Machine Operator
08.2023 - Current

Job overview

  • Trained new machine operators on proper machine operation and safety procedures Performed machine setup and calibration to ensure parts were within required tolerance levels Developed machine learning model that accurately predicted application usage patterns and trends Maintained Machine While Plastic Injecting
  • Monitored Over 3 Machines at any given Time

Gateway Chassis, Riding Of Yorkshire
Hull

Supervisor
08.2022 - 03.2023

Job overview

  • Performed root cause analysis to identify and resolve production issues quickly and efficiently Led a team in meeting production goals and objectives, resulting in a decrease in defects over months Developed and maintained an effective communication system that improved team collaboration and productivity Developed and implemented a training program for new employees that reduced on boarding time Established quality control procedures that reduced customer complaints Collaborated with cross-functional teams to improve process efficiency and reduce costs
  • Increased team productivity through effective staff planning, coordination and task delegation.
  • Maintained clean, organised working areas to create positive, productive environments with minimal risk.
  • Managed staff rotas, planning workloads effectively and strategically.
  • Priced and displayed items clearly and correctly, enabling ease of retrieval for customers.
  • Achieved order processing and delivery time targets through smooth warehouse operations.
  • Demonstrated ability to assess risk and respond to issues appropriately, eliminating workplace accidents and incidents.
  • Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security.
  • Offered instruction, coaching and motivation for enhanced team morale.
  • Built customer retention and satisfaction by delivering top-quality service.

Gateway Chasis
Hull

Fabrication
01.2022 - 08.2022

Job overview

  • Riding of Yorkshire Performed welding repairs to restore damaged parts and components to their original condition Operated a variety of welding equipment, including welding machines, torches, and grinders Fabricated a complex structural steel bridge that met all safety and structural requirements, resulting in a successful on-time completion Inspected welds for quality and accuracy, ensuring all parts and components met required specifications Applied appropriate welding techniques to complete projects efficiently and cost-effectively Utilized blueprints and drawings to ensure accurate cutting and welding of parts and components
  • Evaluated features to perform quality control measures.
  • Attended product development meetings to stay abreast with updates and developments.
  • Cut windows to exact sizes and shapes before installation.
  • Identified production problems and brought to job foreman for resolution.
  • Examined required parts to determine completion for assembly.
  • Wiped out rough spots using portable grinders, hand files and scrapers.
  • Used cranes and hoists to move machinery.
  • Managed calendar to maintain production schedule and deliver before deadline.

SpaceGuard
Hull

Labourer
04.2021 - 01.2022

Job overview

  • Operated a variety of power tools and heavy machineries, such as a bulldozer and crane, with precision and accuracy Performed basic welding and fabrication tasks to repair and construct structures Cleaned and maintained equipment, tools, and work areas to ensure a safe working environment Built scaffolding for a high-rise building, following safety protocols and regulations Assisted with the installation of Welding and Building Chasis Utilized cutting torches and plasma cutters to cut metal parts and components to required sizes and shapes Applied a protective layer of paint to a metal structure to prevent corrosion and rust Used appropriate cleaning products for different surfaces, such as wood, metal, glass and plastic Assembled aluminum framing systems and fabricated metal frames for glass installation Assembled and installed equipment according to instructions and technical drawings Operated a variety of tools and machines, including forklifts, cranes, and hoists
  • Assisted project progress by providing reliable labouring support to various site teams.
  • Mixed and laid concrete with excellent planning and measuring skills.
  • Used shovels or heavy equipment to move different materials based on job needs.
  • Dug holes, trenches and ditches at desired locations to exact specifications.
  • Maintained clean, safe working environments in line with site regulations, eliminating risks and accidents.
  • Enthusiastically picked up various labouring and construction tasks across site to aid team success.
  • Safely and responsibly transported construction supplies to relevant locations, aiding effective, efficient labouring operations.
  • Adhered to site health and safety guidelines, maintaining safe, secure working environments.
  • Transported goods and materials safely and securely to prevent damage and loss.

Solutions are Looming, Yorkshire
Hull

Labourer
06.2020 - 05.2021

Job overview

  • Collaborated with team members to identify and resolve machine-related issues Troubleshot and resolved machine issues quickly and accurately, minimizing production delays and downtime Performed quality inspections on finished products to ensure adherence to product specifications Operated a variety of power tools and heavy machinery, such as a bulldozer and crane, with precision and accuracy Performed basic welding and fabrication tasks to repair and construct structures Cleaned and maintained equipment, tools, and work areas to ensure a safe working environment Assembled and installed equipment according to instructions and technical drawings Painted, sanded, and installed insulation and drywall in construction sites
  • Used shovels or heavy equipment to move different materials based on job needs.
  • Mixed and laid concrete with excellent planning and measuring skills.
  • Assisted project progress by providing reliable labouring support to various site teams.
  • Dug holes, trenches and ditches at desired locations to exact specifications.
  • Maintained clean, safe working environments in line with site regulations, eliminating risks and accidents.
  • Enthusiastically picked up various labouring and construction tasks across site to aid team success.
  • Safely and responsibly transported construction supplies to relevant locations, aiding effective, efficient labouring operations.

Hazy Skate Co, Riding of Yorkshire
Hull

Ceo/ Owner
11.2015 - 12.2020

Job overview

  • Monitored and evaluated performance metrics to detect potential issues and take corrective action Analyzed data and identified trends to inform decision-making and improve performance Developed and maintained strong relationships with partners and suppliers, resulting in improved services and more competitive pricing Developed and implemented a comprehensive business strategy Created and managed a budget that reduced operating costs Developed and maintained strong relationships with customers resulting in a increase in customer loyalty and satisfaction Managed a team of 15 employees and ensured timely completion of projects
  • Spearheaded expansion strategies to increase business market share, drive growth and increase customer base.
  • Developed and implemented [Number]-year strategic [Type] plan informing future business expectations and direction.
  • Devised key initiatives that drove substantial business growth.
  • Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
  • Cultivated forward-thinking business culture to lead industry in innovation.
  • Worked with department heads on improving procedures and practices to improve department performance.
  • Built productive relationships with industry partners to meet strategic business objectives.
  • Created and implemented policies and objectives to improve productivity and maximise investment return.

Hang Out Bar & Resteraunt
Hull

Head Chef
02.2019 - 03.2020

Job overview

  • Established a kitchen culture that focused on collaboration and innovation, resulting in a X% increase in staff retention Developed and maintained an inventory system that tracked food costs, resulting in a X% reduction in costs Created an efficient workflow system that improved kitchen efficiency and reduced prep time by X% Implemented a new menu that reduced food costs by X% Developed safety protocols that reduced food-borne illness incidents by X% Developed and implemented a comprehensive training program for kitchen staff, resulting in a X% improvement in employee retention Implemented a comprehensive food safety system that reduced food-borne illnesses by X% Reduced food waste by X% by creatively repurposing leftovers Developed and implemented a catering service that increased revenue by X%
  • Trained junior chefs in required culinary techniques, improving overall kitchen productivity and performance.
  • Planned popular promotional menu additions based on seasonal pricing and product availability.
  • Produced high volumes of fresh, quality plates, meeting peak restaurant demand.
  • Developed and delivered exciting, memorable dishes, increasing repeat business.
  • Planned promotional menu additions based on seasonal pricing and availability, minimising kitchen spending.
  • Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
  • Forecasted kitchen supply needs, accurately estimating quantities to reduce wastage.
  • Prepared selected dishes and ingredients in advance, improving efficiency during peak service hours.
  • Maintained well-organised mise en place, ensuring efficient and consistent kitchen workspaces.
  • Obtained fresh ingredients from local farms, maximising kitchen sustainability.
  • Meticulously checked delivery contents to verify product quality and quantity.
  • Arranged regular equipment maintenance and servicing, maintaining functional kitchen machinery.

PHO Vietnamese
Leeds

Sous Chef
01.2017 - 11.2018

Job overview

  • Implemented cost-saving measures that reduced kitchen expenses by X% Supervised a team of X cooks and provided guidance to ensure quality and consistency of dishes Developed and maintained comprehensive staff training plans to ensure staff were up to date on new recipes and techniques Developed and implemented innovative recipes that increased customer satisfaction Established a system for tracking inventory and ordering that reduced food costs Identified and addressed operational issues that improved kitchen efficiency
  • Delivered food to highest hygiene, quality and safety standards by strictly following regulations.
  • Deputised for head chef, successfully managing all aspects of kitchen operations during times of absence.
  • Helped staff adhere to restaurant quality and service requirements through effective management and motivation.
  • Acted as head chef when required, maintaining continuity of service and quality.
  • Developed chefs to run stations efficiently during peak service periods.
  • Planned and directed food preparation in fast-paced restaurant environments.
  • Supported head chef with stock control and rotation, minimising waste with FIFO systems.
  • Maintained total control to maximise guest satisfaction and team productivity.
  • Plated food according to restaurant artistic guidelines for attractive presentation.

Yo Sushi
Leeds

Chef De Partie
05.2016 - 12.2016

Job overview

  • Maintained a clean and organized workstation, leading to a X% decrease in kitchen accidents Managed the kitchen inventory, ensuring that all ingredients were fresh and in stock Monitored food preparation to ensure quality and consistency Collaborated with other chefs to create daily specials that increased customer orders Trained new kitchen staff on proper food preparation and safety protocols Created attractive and appetizing food presentations, resulting in an increase in customer satisfaction
  • Managed food usage by First-In, First-Out (FIFO) rules, avoiding unnecessary waste.
  • Followed recipe specifications strictly to produce high volume of food orders.
  • Removed expired food from kitchen areas, composting waste and recycling packaging.
  • Sanitised counters and utensils used to prepare raw meat, eggs and fish.
  • Met company portion and serving size standards, maintaining kitchen cost-efficiency.
  • Handled special customer requests to meet dietary needs and mitigate allergen risks.
  • Prepared, produced and packed food in tight timescales.
  • Plated completed meals with meticulous attention to presentation and portion control.
  • Monitored line production to achieve consistent quality.

Yo Shushi
Leeds

Line Chef
12.2015 - 03.2016

Job overview

  • Directed photo shoots and video shoots, ensuring that all elements were in line with the desired visual aesthetic Collaborated with other line operators to optimize production line performance Managed kitchen operations in the absence of the head chef, resulting in minimal disruption to service Analyzed data to identify trends and opportunities in the market, resulting in the launch of a new product line Optimized production line layout and flow to improve cycle times
  • Maintained clean and safe working stations, applying the highest standards of safety and hygiene across all tasks.
  • Created [Type] food item that was placed on [Organisation] menu and became a top-seller within [Number] months after launch.
  • Facilitated smooth line operations, replenishing items as per Head Chef requirements to ensure constant product availability.
  • Followed recipe specifications strictly to produce high volume of food orders.
  • Plated completed meals with meticulous attention to presentation and portion control.
  • Sanitised counters and utensils used to prepare raw meat, eggs and fish.
  • Removed expired food from kitchen areas, composting waste and recycling packaging.
  • Monitored line production to achieve consistent quality.
  • Prepared, produced and packed food in tight timescales.

Wilkes Cleaning Service
Leeds

Cleaner
07.2015 - 12.2015

Job overview

  • Operated a variety of cleaning equipment, such as vacuum cleaners, steam mops, and floor buffers, to clean and sanitize floors and surfaces Ensured that all areas were well-stocked with necessary supplies, such as toilet paper and sanitizers Used appropriate cleaning products for different surfaces, such as wood, metal, glass and plastic Installed and maintained automated cleaning equipment, resulting in a X% reduction in the labor costs associated with cleaning Researched and identified cleaning products that were both effective and eco-friendly, resulting in improved air quality
  • Followed health and safety guidelines to properly dispose of waste and toxic materials.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
  • Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
  • Communicated well with team across multiple locations.
  • Restocked, refreshed and sanitised bathroom facilities.
  • Reported breakages to supervisor.

Leeds Centre for Integrated Living
Leeds

Personal disability Care Assistant
08.2014 - 06.2015

Job overview

  • Trained and supervised junior care staff to support the delivery of safe and effective nursing care Collaborated with other care providers, such as physicians and nurses, to ensure clients receive the best possible care Collaborated with other health care professionals to coordinate patient care Kept detailed records of patient care and treatment plans to ensure continuity of care Completed courses in basic fire fighting, personal survival techniques, first aid, and personal safety and social responsibility Assisted clients with day-to-day activities, such as meal preparation, shopping, and personal care
  • Created exercise programmes, helping [Number] clients recovering from strokes to restore physical strength.
  • Administered medication, providing timely reminders to minimise side effects.
  • Prevented nutrient deficiencies by planning and preparing enjoyable, well-balanced meals.
  • Maintained a safe and healthy environment by constantly ensuring food hygiene and health and safety standards.
  • Improved quality of life by providing high-quality daily living assistance, including bathing, cooking and transportation.
  • Worked with children and parents to closely monitor and record social, behavioural and academic growth.
  • Collaborated with parents on home care and support for children with disabilities.
  • Adhered to all company requirements for patient interactions and care standards.
  • Provided high level of physical support by lifting, adjusting and moving clients.
  • Kept close eye on client vital signs and tracked behaviours to keep healthcare supervisor well-informed.
  • Respected service users' autonomy through inclusive discussion on care plan developments and goal setting.

Cash Generators
Hull

Sales and purchase Clerk
06.2013 - 06.2014

Job overview

  • East Riding of Yorkshire Analyzed sales trends and customer feedback to identify areas of improvement and recommend strategies for increasing sales Created a database of antiques and collectibles, including original purchase price and sales history Monitored sales performance and provided feedback and coaching to sales representatives Developed and presented compelling sales presentations that persuaded customers to purchase new products Developed and maintained a sales pipeline that accurately forecast sales and identified new opportunities Utilized various sales techniques to persuade customers to purchase products and services Developed and implemented sales training programs that improved sales skills and resulted in a X% increase in sales effectiveness
  • Reconciled supplier accounts, investigating and resolving unknown or missing transactions via email, post and phone to minimise discrepancies.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Built lasting relationships with clients through customer service interactions.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.

Energy Initiative
Hull

IT Engineer Assistant
02.2013 - 06.2013

Job overview

  • Riding of Yorkshire Documented IT processes and procedures, allowing for faster on boarding of new employees Led a team of IT professionals to successfully complete a major IT project on time and within budget Created an effective on boarding program that shortened the time it took to onboard new employees Developed an IT budgeting system that accurately tracked and monitored spending, Streamlined IT operations by automating manual processes, Documented IT processes and procedures, allowing for faster onboarding of new employees Implemented IT helpdesk systems and tools, resulting in a X% improvement in IT support response time Streamlined IT operations by automating manual processes, resulting in a X% reduction in IT costs.
  • Maintained and complied with high technical standards for successful project completion and delivery.
  • Developed and tracked set action plans to improve quality standards and compliance.
  • Assisted with setting out works and dimensional control to meet specifications.
  • Researched and developed unique engineering calculation spreadsheets for corporate meetings.
  • Determined project feasibility by estimating quantities and costs of meterials.

Licklist
Hull

Event Photographer
06.2012 - 02.2013

Job overview

  • Riding of Yorkshire Identified and edited images that visually represented the client's desired message and aesthetic Utilized a variety of photographic equipment and techniques to capture high-quality images in challenging lighting situations Created a portfolio of photographs that showcased a client's products in an innovative and engaging way
  • Developed a system for storing and organizing digital images, resulting in improved efficiency when searching for specific images Created a portfolio of stunning images that increased traffic to the website Designed and implemented a workflow process that reduced post-production time Created stop-motion animations that improved customer engagement Collaborated with marketing teams to create images that effectively conveyed the client's message
  • Photographed high-quality images for both print and internet distribution.
  • Resized photographs for use on social media platforms and websites.
  • Accurately assessed photoshoot requirements, materials and conditions to determine appropriate equipment selection.
  • Performed retouching and colour correction in Adobe Lightroom for optimal results.
  • Planned and prepared for numerous on-location and studio shoots concurrently.
  • Applied digital styling techniques to enhance photo colour and quality, editing to align with brand guidelines.
  • Produced release forms for events to adhere to regulations.
  • Stayed abreast with latest software to produce better quality photos.
  • Produced stock photos and applied watermarks for copyright purposes.
  • Reproduced prints and offered framing options to clients.
  • Collaborated with other photographers during large-scale events.

CEX
Hull

Sales Trainer
01.2012 - 12.2012

Job overview

  • Riding of Yorkshire Trained and mentored sales representatives on effective sales techniques, Utilized sales techniques and strategies to build customer relationships and close sales, Managed a team of sales representatives, leading to a X% increase in sales Recruited, trained, and developed a team of X sales representatives
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Received and processed product returns.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
  • Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
  • Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.
  • Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Assisted customers with signing up for store loyalty programmes and provided details about key benefits.

CEX, Riding of Yorkshire
Hull

Sales Clerk
09.2011 - 06.2012

Job overview

  • Utilized sales techniques and strategies to build customer relationships and close sales, Developed and implemented an effective sales strategy that increased sales by X% in the assigned region Developed and implemented a sales playbook that standardized sales techniques, Reconciled store inventory on a daily basis, ensuring accurate records of stock levels Assisted customers in selecting products that best suited their needs, Answered customer questions, resolving issues and complaints in a timely and efficient manner Utilized customer feedback to identify opportunities for improvement, Developed and implemented a customer loyalty program that resulted in a X% increase in repeat business
  • Processed returned or exchanged items and provided refunds to customers.
  • Assisted customers in locating specific items to boost satisfaction.
  • Participated in staff meetings to develop strategies in selling.
  • Received and processed shipments and deliveries to maintain organised workflow.
  • Adhered to company procedures and guidelines to maintain compliance.
  • Collaborated with sales managers to meet target quotas.
  • Informed customers regarding promos and warranty services to increase sales.
  • Monitored and reported suspicious activity to security officer to avoid theft.
Ryan Curtis Upfold