Johncy Eonga Kanza
East London
Summary
Resourceful professional with diverse experience in retail, hospitality, automotive services, and creative production. Skilled in stock management, customer advising, and leading projects under pressure. Demonstrates strong communication and problem-solving abilities while ensuring attention to detail in fast-paced environments.
Overview
2
2
Languages
4
4
years of professional experience
Work history
Car Valeter
Cargem
Rainham
05.2026 - 08.2026
- Performed exterior and interior vehicle cleaning to a high standard.
- Inspected vehicles for damage before and after cleaning.
- Relocated vehicles from wash bay to interior garage, enhancing workflow efficiency.
- Maintained clean and organised work and car wash area to ensure efficient operations.
- Communicated low stock levels of cleaning supplies to ensure uninterrupted service.
- Relocated vehicles from wash bay to interior garage, enhancing workflow efficiency. from the wash bay to the interior garage, going beyond core duties to support workflow.
- Demonstrated high attention to detail and self-motivation while working effectively as part of a team.
Customer Advisor
B&Q
London
11.2025 - 05.2026
- Provided high-quality customer service, ensuring customer satisfaction and loyalty.
- Provided expert advice and guidance to customers on home improvement projects.
- Collaborated with team to maintain efficient store operations and enhance customer experience.
- Increased sales by managing stock levels and optimising store presentation.
Crew Member
McDonald's
London
04.2023 - 09.2025
- Delivered personalised customer service, enhancing client loyalty.
- Recognised and responded to unique customer preferences during service.
- Upheld health and safety guidelines to prevent cross-contamination.
- Adhered to strict hygiene practices when handling food.
- Ensured high cleanliness and hygiene standards, contributing to a safe environment.
- Uphold health and safety guidelines to prevent cross-contamination.
Stockroom Assistant
Wilko
London
07.2022 - 09.2022
- Organised stockroom to ensure safe storage and easy retrieval of products.
- Unloaded deliveries and sorted goods for efficient processing on shop floor.
- Conducted stock checks to identify and rectify missing, damaged, or misfiled items promptly.
- Handled heavy boxes and large batches safely while following health and safety rules.
- Coordinated with shop floor and cashier teams to prioritise deliveries and replenishment.
- Replenished retail shelves daily, presenting displays clearly and keeping items available.
Education
GCSEs - English, Mathematics, Triple Science, Business
Dagenham Park COFE
London 09/2017 - 06/2022
Bachelor of Arts - Film
SAE Institute
London 09/2025 - 05/2026
Skills
- Vehicle inspection
- Health and safety compliance
- Attention to detail
- Customer service excellence
- Effective communication
- Team collaboration
- Problem-solving and adaptability
- Time management
- Leadership and accountability
Languages
English
Native
French
Fluent
References
References available upon request.
Timeline
Car Valeter
Cargem
05.2026 - 08.2026
Customer Advisor
B&Q
11.2025 - 05.2026
Crew Member
McDonald's
04.2023 - 09.2025
Stockroom Assistant
Wilko
07.2022 - 09.2022
Bachelor of Arts - Film
SAE Institute
09/2025 - 05/2026
GCSEs - English, Mathematics, Triple Science, Business
Dagenham Park COFE
09/2017 - 06/2022