Summary
Overview
Work history
Education
Skills
Websites
Affiliations
Languages
References
Timeline
Generic

Muhammad Bilal

kitchen member
Southfields,United Kingdom

Summary

Dynamic and results-driven professional with a strong foundation in sales expertise and customer relationship management. Demonstrates exceptional adaptability and flexibility, ensuring attention to deadlines and effective complaint resolution. Skilled in public speaking and project management, with a proven ability to follow instructions meticulously. Committed to leveraging these competencies to drive business success and enhance customer satisfaction.

Overview

2
2
years of professional experience

Work history

Kitchen staff member

Fish wala tooting
Tooting,london
02.2025 - Current
  • Cleaned utensils and equipment to maintain hygiene standards.
  • Assisted in food preparation for enhanced meal quality.
  • Utilised knife skills, improving precision and reducing waste.
  • Handled all foods, storage and cleaning activities in accordance with sanitary procedures.
  • Managed time effectively during busy periods for optimal productivity.
  • Supported chefs by doing daily tasks promptly.
  • Followed health and safety guidelines, ensuring a safe work environment.
  • Received and unloaded new inventory for storage in stores.
  • Operated mixers, cutters and special equipment following health and safety protocols.

Waiter

lahore karahi
tooting,london
07.2024 - 01.2025
  • Maintained knowledge of menu items, leading to accurate order taking.
  • Liaised with kitchen staff for prompt order delivery to customers.
  • Demonstrated proficiency in using Point of Sale systems for accurate billing.
  • Communicated efficiently with fellow team members, fostering a harmonious working environment.

Customer service representative

Vivo
Sialkot, Pakistan
02.2023 - 05.2024
  • Facilitated customer loyalty programmes to enhance customer retention.
  • Managed over 50 customers in a single day
  • Collaborated with sales team to maximise product visibility and sales.
  • Developed strong relationships with customers fostering brand loyalty and repeat business.
  • Offered technical support, leading to enhanced user experience.

Education

Bachelor of Business Administration - Management and Leadership

Coventry University
London
06.2024 -

Skills

  • Sales expertise
  • Adaptability and Flexibility
  • Attention to deadlines
  • Complaint resolution
  • Customer relationship management
  • Public speaking
  • Project Management
  • Following instructions

Affiliations

  • Cricket
  • Gaming

Languages

English
Advanced (C1)
Urdu
Native

References

References available upon request.

Timeline

Kitchen staff member

Fish wala tooting
02.2025 - Current

Waiter

lahore karahi
07.2024 - 01.2025

Bachelor of Business Administration - Management and Leadership

Coventry University
06.2024 -

Customer service representative

Vivo
02.2023 - 05.2024

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Muhammad Bilalkitchen member