Curtis John Lawrence

• Provided product knowledge to customers for informed purchases.
• Operated till systems correctly, ensuring accurate transactions.
• Handled cash transactions accurately maintaining financial integrity.
• Conducted inventory checks to ensure stock accuracy.

• Planned, prepared and delivered Learn to Swim lesson plans to learners of all levels from ages 2 - 78.
• Established swimming assessments and developed lessons tailored to individual ability to ensure maximum effectiveness.
• Established and maintained excellent customer relationships, putting pupils at ease with a confident, can-do attitude.

(Volunteered an additional 6 weeks over the summer period of 2022).

• Recorded data on all animals such as temperature of enclosures, frequency of feeding and a daily health check.
• Demonstrated respect, friendliness and willingness to help wherever. Worked as a team with staff and other volunteers.
• Helped with staff to administer medication to certain animals.
• Constant enthusiasm and passion!!

• Disposed of litter and organic waste following proper procedure.
• Improved herbaceous borders through weeding, seasonal pruning and cutting back.
• Maintained and serviced garden machinery, increasing average equipment lifespan.
• Maintained professional appearance of garden and growing space with continuous care.

• Regularly monitored student progress through recording data and addressed knowledge gaps.
• Taught appreciation of the arts by instructing on concepts and including students in hands-on activities.
• Evaluated class progress and adjust strategies to maintain growth and learning.
• Mentored struggling students with an individualised approach.

• Sorted mail between routes to maximise efficiency.
• Provided faultless levels of customer service, building trusted relations for optimised brand reputation.
• Maintained exceptional service times during peak delivery seasons for consistent levels of customer satisfaction.

• Fulfilled high-volume orders in fast-paced picking and packing environments, continually exceeding warehouse targets.
• Cleaned and maintained warehouse equipment, ensuring proper working order to maximise operational efficiency.
• Processed orders using handheld scanners with speed and precision.

• Forecasted sales trends to plan team resourcing.
• Delivered exceptional customer service by proactively listening to concerns and answering questions.
• Monitored and updated stock levels and inventory databases
• Received and processed stock using inventory management system.

• Observed swimmers attentively, quickly responding to risks and concerns.
• Minimised accidents by sharing health and safety awareness.
• Rendered basic first aid assistance, minimising patron discomfort whilst coordinating additional support services.
• Eased anxiety in members of public by acting as authority figure.
• Stewarded busy public areas to keep crowds safe.
• Worked outside in adverse weather conditions.
• Liaised with other lifeguards to ensure public safety.

• Delivered outstanding in-store experience through positive and attentive customer service.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
• Maintained outstanding till service efficiency during peak hours, reducing customer wait times for optimised satisfaction.
• Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.

• Toured with various world-famous musicians and bands.
• In-charge of running band merch stores.
• Released different subgenres of rock music that has been internationally recognised.