Curtis Stevens (Assoc CIPD)

- Partnering with divisional managers and senior leaders, coaching leaders to anticipate and pre-empt organisational problems, attract and retain talent, and develop succession pathways.

- Use of people data from HRIS to produce timely reports for leaders, meeting regularly to analyse data to identify areas for continuous improvement against KPIs

- Provide comprehensive end-to-end support with complex workplace investigations and disciplinaries

- Facilitated training workshops for managers to improve their confidence in all of people processes, including absence management, difficult conversation, bullying & harassment, performance management and investigations.

- Acted as a change agent supporting a group wide management restructure, mitigating redundancies and supporting those at risk.

- Contributed to a 15% decrease in average sickness days lots across the Group following measures to increase manager compliance with our sickness procedure and formal processes.

- Provided customer-focused front-line HR advice and guidance to managers and staff.

- Contributed to the improvement of safer recruitment processes, including creating and rolling a shortlisting matrix and assessment scoring documentation.

- Led on administration, advice, and guidance for maternity, family-friendly processes, and flexible working requests case work.

- Developed and delivered training for manager on managing flexible work requests, increasing manager confidence levels by 90%.

- Implemented a Reasonable Adjustment Passport to support colleagues with disabilities.

- Took lead on an EDI data disclosure project, evidencing a 3% increase of employee EDI disclosures in a 3-month period through inclusive practices.

- Advised businesses from a variety of industry sectors on their HR and employment law needs, including but not limited to: investigations, disciplinaries, grievances, restructures and flexible working.

- Logged all case work end-to-end on a ER case tracking system, assessing and managing risk throughout.

- Business partnered with leaders through effective communication, guiding though HR processes and coaching managers to achieve their ideal outcomes.

- Drafted contracts, policies, and letters for clients to ensure they are aligned with current legislation and the needs of their business.

- Actively listen and fact find through ER cases to resolve employment issues and provide a range of high and low risk options for clients.

- Participated in the delivery employment law training for new starter consultants.

- Assisted with the recruitment and selection of make-up artists and brand ambassadors for large UK retailers.

- Maintained office files and inputting staff data into information systems.

- Conducted assessments to identify suitable candidates aligned to client briefs.

- Liaised with store managers across the UK to arrange staff inductions and work placements.