Summary
Overview
Work history
Education
Skills
References
Timeline
Generic
Curtis Hoy

Curtis Hoy

Hemel Hempstead,Hertfordshire

Summary

Dynamic and results-driven professional with a 4 + years experience in leadership, B2B sales, and client relationship management. Proven track record in enhancing brand awareness and client retention through effective key account handling and customer service. Adept at utilising Salesforce to streamline processes and improve multitasking efficiency. Committed to leveraging skills in client retention and brand development to drive business growth and success.

Actively looking for opportunities outside of the automotive sector.

Overview

8
8
years of professional experience
3
3
years of post-secondary education

Work history

Account Development Manager

Tuskerdirect
Watford, Hertfordshire
12.2022 - 01.2026
  • Managing a large portfolio of customers, generating £35M-£40M in annual revenue. Key responsibilities include:
  • Proactively building client relationships and maximising account growth via regular communication, customer review meetings and scheme marketing.
  • Marketing – Leading with all aspects of scheme marketing. Including on-side customer roadshows, scheme launch and in-life webinars. Creating and executing marketing and growth plans.
  • Debt management
  • Management of public sector frameworks
  • Working proactively with the sales team on new business and pre-existing business tenders
  • Leading growth projects with internal departments
  • Acted as a main point of contact for customers for all scheme concerns. Liaised with operational team to ensure all tasks were completed efficiently.

National Account Executive

Thrifty Car and Van Rental
High Wycombe, Buckinghamshire
12.2021 - 12.2022
  • Managed a portfolio of rental customers generating nearly £2M annually. Main responsibilities include:
  • Oversaw a dynamic, changing new business pipeline through a period of extreme uncertainty in the automotive sector.
  • Successfully maintained strong client relationships despite industry-wide supply chain challenges, while expanding my client portfolio.
  • Consistently achieved monthly and quarterly revenue targets.


Various Roles

Enterprise Mobility
Bristol
07.2018 - 12.2021

Over 3 years at Enterprise Mobility. (Various Departments)

Enterprise Rent-a-Car:

Graduate Management Trainee July 2018- May 2019

  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Completed intensive training programme to independently manage branch operations.


Management Assistant May 2019- October 2019

  • Oversaw daily operations to achieve high productivity levels.


Assistant Manager October 2019 - April 2020

  • Led branch B2B operations
  • Ran the fleet ensuring efficient day to day branch operations


Enterprise Flex-e rent:


Customer Assistance representative April 2020 - December 2021

  • B2B led commercial fleet
  • Organised large scale orders for B2B customers
  • Account managed small scale B2B accounts

Education

Bangor University
Wales, United Kingdom
01.2014 - 01.2017

Skills

  • Leadership
  • Salesforce
  • B2B sales
  • Client Relationship Management
  • Client Retention
  • Multitasking efficiency
  • Key account handling
  • Brand awareness development
  • Customer Service

References

Available upon request

Timeline

Account Development Manager

Tuskerdirect
12.2022 - 01.2026

National Account Executive

Thrifty Car and Van Rental
12.2021 - 12.2022

Various Roles

Enterprise Mobility
07.2018 - 12.2021

Bangor University
01.2014 - 01.2017
Curtis Hoy