Curtis Florido
Hemel Hempstead ,Hertfordshire
Summary
Motivated Business Management and Human Resources student at Nottingham Trent University with proven leadership experience as a Head Student and Staff Supervisor. Skilled in team management, communication, and event coordination, with a strong interest in employee relations and organisational development. Seeking to build a career in Human Resources where I can contribute to supporting and developing people within organisations.
Overview
2
2
years of professional experience
Work history
Head Student
Ashlyns School
Hertfordshire, Berkhamsted
2024.05 - 2025.05
- Created and managed weekly staff rotas, improving team efficiency and shift coverage
- Recruited, trained, and managed staff to maintain high service standards.
- Coordinated the Christmas lunch, and supported wider school events.
- Processed high volumes of transactions accurately, reducing customer wait times.
- Maintained high standards of cleanliness in customer areas, contributing to a strong customer experience
Till Operator / Staff Supervisor
Culinera
Hertfordshire, Berkhamsted
2023.10 - 2025.05
- Created weekly staff rotas to improve scheduling and efficiency.
- Supervised staff performance during shifts to maintain high productivity.
- Recruited, trained, and managed team members to uphold service standards.
- Led the organisation of the Christmas lunch event, ensuring smooth task delivery.
- Coordinated with senior staff at Ashlyns School to support successful events.
- Handled tills efficiently to reduce queues and enhance customer experience.
- Restocked shelves promptly to maintain product availability.
- Kept dining areas clean and presentable throughout service.
Education
Bachelor of Arts - Business Management and Human Resources
Nottingham Trent University
NottinghamA-Levels - Politics, Sociology and English Language and Literature
Ashlyns School
HertfordshireSkills
- Project management
- Team leadership
- Customer service
- Event coordination
- Willingness to learn
- Calm under pressure
- Public speaking
Accomplishments
- Head Student
- Community Service Award for my services to the Community through my work as Head Student.
- Youth Civic Award for my work with the Youth Town Council. Awarded £150 alongside.
- Chair of the Youth Town Council
References
- Employment - Mr Michael Foxcroft, Manager at Culinera, Ashlyns School.
- Education - Mr Anthony Bull, Head of Business and Economics, Ashlyns School.
- Internship - Mrs Sue Severn, Council Clerk, Berkmhamsted Town Council.
Timeline
Head Student
Ashlyns School
2024.05 - 2025.05
Till Operator / Staff Supervisor
Culinera
2023.10 - 2025.05
A-Levels - Politics, Sociology and English Language and Literature
Ashlyns School
Bachelor of Arts - Business Management and Human Resources
Nottingham Trent University