Csaba Damo
Ossett,Wakefield
Summary
Skilled Diagnostics Specialist with deep knowledge of electrical systems and a strong focus on quality assurance. Expertise in electronic equipment repair and safety regulation compliance, alongside remote support and network troubleshooting capabilities. Effective communicator with a resourceful approach to problem-solving, dedicated to enhancing operational efficiency and customer satisfaction.
Overview
8
8
Languages
1
1
Certification
9
9
years of post-secondary education
25
25
years of professional experience
Work history
On-site Service Engineer (Printers)
Apogee Corporation
Maidstone, Kent
2008.05 - Current
- Provided immediate and effective troubleshooting of equipment malfunctions, ensuring client satisfaction.
- Demonstrated excellent problem-solving skills; consistently resolved challenging technical issues.
- Performed extensive repair works to restore functionality in faulty machines.
- Achieved optimal machinery performance by executing regular preventive maintenance.
- Verified correct installation of new equipment; guaranteed optimal operation from the start.
- Implemented new service protocols to enhance operational efficiency.
- Collaborated with engineering teams to resolve complex mechanical, electrical, and IT issues, improving service quality.
Photocopier Service Engineer
Bravogroup
Budapest, Hungary
2003.03 - 2008.04
- Utilised advanced diagnostic tools to quickly identify faults in machinery components.
- Performed extensive repair works to restore functionality in faulty machines.
- Assured client satisfaction with immediate and effective troubleshooting of equipment malfunctions.
- Verified correct installation of new equipment, guaranteed optimal operation from the start.
- Ensured compliance with safety regulations during all servicing tasks for secure work environment.
- Updated client records diligently to monitor service history and future requirements.
Failure Analysis and Test Engineer
Sanmina-SCI
Tatabanya, Hungary
2002.01 - 2003.03
- Executed detailed testing routines, improving overall system functionality.
- Achieved faster turnaround times for bug fixes with accurate defect reporting and follow-ups.
- Drove process improvements to reduce error rates in final product output by thorough functional and regression testing.
- Maintained quality assurance standards through active participation in code review sessions, enhancing overall code quality and reliability.
- Managed project risk by proactively identifying and mitigating potential obstacles during testing phase, ensuring smoother project execution.
- Streamlined team communication by establishing reporting guidelines for test results documentation, improving clarity and reducing misunderstandings.
- Prepared technical reports for improved decision-making based on extensive testing results.
- Applied Six Sigma methodologies to minimise process variations.
Education
Bachelor of Science - Applied Electronics
Tehnical University of Cluj-Napoca
Cluj-Napoca, Romania 1989.09 - 1997.05
A-Levels - Telecommunications
G.Baritiu High School
Cluj-Napoca, Romania 1985.09 - 1987.06
Skills
- Electronic equipment repair
- Diagnostic software use
- Knowledge of electrical systems
- Electronic system understanding
- Network troubleshooting
- Troubleshooting resourcefulness
- Problem diagnosis
- Safety regulations adherence
- Remote support capabilities
- Quality assurance mindset
- Customer communication
Affiliations
- Travelling
- Photographing
Certification
Microsoft Technology Associate - Networking Fundamentals (2015)
Languages
English
Advanced
Hungarian
Native
Romanian
Fluent
Italian
Intermediate
French
Elementary
Spanish
Beginner
German
Beginner
Japanese
Beginner
References
References available upon request.
Timeline
On-site Service Engineer (Printers)
Apogee Corporation
2008.05 - Current
Photocopier Service Engineer
Bravogroup
2003.03 - 2008.04
Failure Analysis and Test Engineer
Sanmina-SCI
2002.01 - 2003.03
Bachelor of Science - Applied Electronics
Tehnical University of Cluj-Napoca
1989.09 - 1997.05
A-Levels - Telecommunications
G.Baritiu High School
1985.09 - 1987.06