Crystal Groom

As a Team Leader at Rayner, I have been responsible for supervising and leading a team to ensure the smooth operation of daily tasks. This role has enabled me to:

· Provide guidance and support to team members, promoting a positive and productive work environment.

· Oversee allocation of work and ensure deadlines are met.

· Contribute to development and implementation of improved work processes.

· Lead by example, demonstrating a strong work ethic and dedication to achieving team goals.

· Analyzed data and evaluated survey feedback to identify areas of improvement

· Ensured team members had resources, tools, and training needed for success

• Led project coordination, resulting in timely delivery.
• Implemented new working methods which improved overall efficiency of team operations.

• Ensured smooth store operations by effectively managing shifts.
• Enhanced customer satisfaction through prompt and professional service.
• Assumed responsibility for cash handling and financial transactions.
• Maintained visual merchandising standards to attract potential customers.
• Organised stock inventories regularly, ensuring product availability at all times.