Cristina pamela Georgiou
Leeds,West Yorkshire
Summary
Well-organised and dedicated Kitchen Assistant offering 30+ years of experience. Energetic nature with expertise in preparing all food. Highly skilled in organising ingredients, collecting waste and working with little oversight to optimise performance. Enthusiastic Food server with demonstrated experience in food preparation, line cooking and food safety. Possesses excellent multitasking and organizational skills.
Overview
26
26
years of professional experience
Work history
Customer service assistant
Boots the Chemist
Leeds, West Yorkshire
- Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.
- Maintained spotlessly clean sales floors, organising merchandise for visually-appealing displays.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Adhered strictly to policies and procedures for continued company compliance.
Customer service advisor
House of Frazer
Leeds, West Yorkshire
- Offered detailed advice on product and service benefits.
- Transferred customer calls to respective department or personnel to address specific issues.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Registered and updated accurate customer information on database.
Customer service advisor
Harvey Nichols
Leeds, West Yorkshire
- Offered detailed advice on product and service benefits.
- Transferred customer calls to respective department or personnel to address specific issues.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Registered and updated accurate customer information on database.
Customer service advisor
Lewis’s
Leeds, West Yorkshire
- Offered detailed advice on product and service benefits.
- Transferred customer calls to respective department or personnel to address specific issues.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Registered and updated accurate customer information on database.
Food service assistant
Mermaid Fish Bar
Leeds, West Yorkshire
07.1997 - Current
- Utilised storage effectively to keep kitchen equipment and supplies safely and clearly organised.
- Used kitchen equipment as instructed and to safety protocols.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Inspected refrigerators, warming lamps and kitchen equipment for compliance with safe operating procedures.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Labelled and stored fresh food deliveries immediately to avoid spoilage.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Adhered to food quality constraints and industry best practices to guarantee guest satisfaction.
- Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
- Practiced healthy and safety measures to comply with regulations.
Customer service advisor
Top Shop
Leeds, West Yorkshire
- Offered detailed advice on product and service benefits.
- Transferred customer calls to respective department or personnel to address specific issues.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Registered and updated accurate customer information on database.
Chef assistant
Allerton Restaurant
Alwoodley Leeds, West Yorkshire
- Cleaned and organised kitchen workstations to maintain smooth operations and minimise delays.
- Ordered and received deliveries of ingredients, storing appropriately to avoid product spoilage.
- Maintained up-to-date knowledge of current food trends to assist with planning innovative menus to drive business.
Education
Btec Business Diploma - Business Studies
Park Lane College Leeds
LeedsBtec National Diploma in Beauty Therapy - Therapy
Thomas Danny College
LeedsSkills
- Food storage procedures
- Chef support
- Kitchen station organisation
- Order accuracy
- Food preparation techniques
- Safe food handling
- Kitchen equipment operation
- Food storage safety
- Kitchen staff coordination
- Stringent cleaning techniques
- Stock rotation
- Food hygiene practices
- Food quality assurance
- Inventory control
- Inventory monitoring
Timeline
Food service assistant
Mermaid Fish Bar
07.1997 - Current
Customer service assistant
Boots the Chemist
Customer service advisor
House of Frazer
Customer service advisor
Harvey Nichols
Customer service advisor
Lewis’s
Customer service advisor
Top Shop
Chef assistant
Allerton Restaurant
Btec Business Diploma - Business Studies
Park Lane College Leeds
Btec National Diploma in Beauty Therapy - Therapy
Thomas Danny College
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