Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cristina Ionela popescu

Maidstone,UK

Summary

Highly skilled professional with extensive expertise in store management support, direct to consumer sales, and creative visual merchandising. Demonstrates exceptional communication skills, product knowledge, and a positive attitude. Proficient in inventory control, time-management, and Microsoft Office Suite. Committed to delivering outstanding customer service and maintaining punctuality. Career goal includes advancing within the retail industry while leveraging self-motivation and a strong work ethic to drive success.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

In-Store Team Members

Popat Leisure Limited
Maidstone, Kent
02.2018 - Current
  • Delivered orders promptly, ensuring high levels of customer satisfaction.
  • Demonstrated proper food handling and safety standards.
  • Prepared and packaged orders with precise presentation skills.
  • Remained flexible to cover shifts and work overtime as required.
  • Completed daily cleaning lists to maintain tidy and welcoming dining areas.
  • Delivered reliable customer service with attention to detail even under high pressure.
  • Recommended special services, collected additional fees and completed required documentation.
  • Collaborated effectively with team members to meet project deadlines.
  • Collaborated closely with management on promotion strategies, boosting store visibility.
  • Ensured workplace cleanliness with regular maintenance tasks.
  • Advised customers on menu items, providing recommendations and addressing allergy concerns.
  • Provided excellent customer service to enhance business reputation.
  • Completed opening and closing checklists to create welcoming store environment.
  • Helped to prepare and plate food orders for quick service.
  • Demonstrated energy and enthusiasm to go above and beyond for each and every customer.
  • Assisted in stock take, maintaining sufficient inventory at all times.
  • Collaborated and offered support with extra tasks to meet team goals.

Assistant office manager

All In Recruitment LTD
Maidstone, Kent
10.2021 - 12.2022
  • Delegated tasks to team members efficiently improving overall productivity.
  • Increased staff productivity by providing comprehensive training programmes.
  • Created classification systems to manage archives.
  • Coordinated with management on operational issues providing solutions for better efficiency.
  • Analysed and resolved complex resource management issues for optimised scheduling.
  • Assisted in recruitment process to build an effective workforce.
  • Recruit, Interview , hired, train and evaluate sales personnel.
  • Designed and implemented training to further develop staff based on business goals.
  • Used Microsoft Word and Excel,E-mail and other software tools to create documents, evidence and clear communications.

Sales assistant

All In Recruitment
Maidstone, Kent
08.2019 - 12.2021
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Designed visually pleasing in-store and window displays to increase footfall.
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Identified discrepancies in stocks through regular inventory management.
  • Organised displays to promote inventory and encourage customer purchases.
  • Inspected products for damages and expiry dates before processing refunds.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Informed customers regarding promos and warranty services to increase sales.

Education

ESOL Skills for Life(Speaking,Listening,Reading(3) - Business Management

Trinity College London
London
09.2018 - 06.2019

Bachelor of Arts - Business Management

University of Wales Trinity Saint David
London
09.2018 - 06.2021

Skills

  • Communication skills
  • Store management support
  • Product knowledge
  • Self-motivation
  • Inventory control
  • Punctuality
  • Time-management
  • Direct to consumer sales
  • Customer Service
  • Microsoft Office Suite
  • Positive attitude
  • Retail product sales
  • Creative visual merchandising

Timeline

Assistant office manager

All In Recruitment LTD
10.2021 - 12.2022

Sales assistant

All In Recruitment
08.2019 - 12.2021

ESOL Skills for Life(Speaking,Listening,Reading(3) - Business Management

Trinity College London
09.2018 - 06.2019

Bachelor of Arts - Business Management

University of Wales Trinity Saint David
09.2018 - 06.2021

In-Store Team Members

Popat Leisure Limited
02.2018 - Current

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Cristina Ionela popescu