Cristina Marques
Nottingham,Nottingham
Summary
Detail-oriented healthcare professional currently completing a BSc (Hons) in Health Sciences, with NIHR Good Clinical Practice (GCP E6(R3)) training and experience in NHS administrative and patient-facing roles. Skilled in accurate data entry, confidential record keeping, appointment coordination, and communication with patients and multidisciplinary teams in busy clinical settings. Strong interest in primary care research and motivated to develop further skills in research administration, participant coordination, and clinical research processes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Discharge Coordinator
NUH
Nottingham
2022.03 - Current
- Coordinated safe, timely patient discharges with multidisciplinary teams and community services to ensure seamless transitions
- Maintain accurate and confidential patient records using electronic patient record systems
- Managed appointments, communication, and discharge documentation to enhance patient experience and care continuity
- Prioritised workload effectively in fast-paced environment while maintaining accuracy and meeting discharge timelines
- Handle sensitive information in line with confidentiality and data governance standards
Hospital Receptionist
NUH
Nottingham
2018.03 - 2022.03
- Managed patient enquiries, appointments, and administrative workflows to enhance service delivery in a busy healthcare environment
- Communicated professionally with patients, carers, clinicians, and administrative staff to facilitate effective information exchange and care coordination
- Used electronic systems for booking and updating patient information
- Performed accurate data entry and maintained confidential records to support compliance and patient trust
- Supported efficient day-to-day service delivery through strong organisation and attention to detail
Education
Bachelor of Science - BSc (Hons) Health Sciences
The Open University
Milton Keynes, MIK 2020 - Current
Certificate of Higher Education - Diploma of Higher Education in Health and Sciences
The Open University
Milton Keynes, MIK 2020 - 2025
Certificate of Higher Education - Sociology
Universidade Nova de Lisboa
Lisbon 1999 - 2002
Skills
- Case management
- Regulatory compliance
- Risk assessment
- Clinical documentation
- Informed consent process
- Patient interaction
- Patient confidentiality
- Data entry and management
- Data analysis
- Problem solving
- Good Clinical Practice (GCP E6(R3))
- Good Laboratory Practice (GLP) knowledge
- Laboratory safety awareness
- Data Governance
- Time management
- Attention to detail
- Teamwork
- Communication skills
- Problem solving
- Adaptive thinking
Safety Reporting
Languages
French
Intermediate
B1
Spanish
Intermediate
B1
Certification
Good Clinical Practice (GCP E6(R3)) – NIHR Research Delivery Network
Modules completed:
- Introduction to Health and Social Care Research
- Good Clinical Practice (GCP E6(R3))
- Informed Consent
- Data Governance
- Safety Reporting
Timeline
Discharge Coordinator
NUH
2022.03 - Current
Hospital Receptionist
NUH
2018.03 - 2022.03
Bachelor of Science - BSc (Hons) Health Sciences
The Open University
2020 - Current
Certificate of Higher Education - Diploma of Higher Education in Health and Sciences
The Open University
2020 - 2025
Certificate of Higher Education - Sociology
Universidade Nova de Lisboa
1999 - 2002