Cristina Flendescu
Welwyn Garden City,Hertfordshire
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Assistant Shift Manager professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work history
Assistant Shift Manager
Best Food Logistics
Hoddesdon, Hertfordshire
2023.08 - Current
- Streamlined task distribution to enhance productivity during shifts.
- Handled customer complaints efficiently, resulting in improved satisfaction ratings.
- Maintained a safe working environment through regular safety checks and training.
- Monitored employee attendance to ensure punctuality and reliability.
- Enforced compliance with health and safety regulations, reducing workplace injuries.
- Advised management on staffing requirements based on shift trends.
- Fostered team morale through effective communication and problem-solving strategies.
- Recorded operational data accurately in production logs.
- Improved team morale with effective communication and proactive problem-solving strategies.
- Delegated tasks to staff members, ensuring efficient work flow.
Support DSM, Distribution Co-ordinator
Reynolds Catering Suppliers
Waltham Cross, Herefordshire
2022.01 - 2023.08
- Addressed customer issues calmly and professionally, delivering quick , successful resolutions.
- Led and managed projects to support logistics efforts and plans.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Coordinated dispatching of transport vehicles distributing goods across London, East, South, West, England.
- Planned logistics across international boundaries to reliably meet delivery requirements.
- Used automatic tracking systems to keep computer system updated with goods movements and proactively place new orders at optimal times.
Transport Coordinator
Brakes Bros
Harlow, Essex
2021.03 - 2022.11
- Smoothened daily operations by ensuring clear, effective communication with customers, drivers and suppliers.
- Coordinated and managed allocation of drivers and vehicles to service network, guaranteeing efficient, accurate deliveries.
- Strategically planned delivery runs and routes to maximise available resources.
- Guaranteed client satisfaction by monitoring road movement and promptly communicating driver delays.
Transport and Operation Administrator
Brakes Bros
Harlow, Essex
2019.06 - 2021.03
- Set up appointments with customers and oversaw main department diaries.
- Monitored production, identifying operational inefficiencies and bottlenecks.
- Prepared and proofread reports detailing operations activities.
- Assisted operations manager with planning of routine operations and special projects.
- Cooperated with warehouse and logistics staff to meet operational targets.
- Prioritised incoming communications to filter out basic requests and minimise disruptions.
- Screened incoming phone calls and relayed detailed messages.
Front Desk Administrator
Medrano Group (CHEP)
Hoddesdon, Hertfordshire
2015.06 - 2018.06
- Managed office inventory to ensure timely ordering and replenishment of low-level stock.
- Provided clerical support to company employees, including copying, faxing and file management.
Education
A-Levels - Faculty of Law
Ecological University of Bucharest
Bucharest, Romania 2024.10 -
Operator Licence Awareness Training -OLAT - Transport
Logistics UK
United Kingdom 2024.06 - 2024.06
Modules 1-5 of the First Line Manager Academy - Transport
FLM ACADEMY REYNOLDS
United Kingdom 2024.05 - 2024.09
RQF Level 3 - Results Consortium limited
Focus Awards Level 3 Diploma in Business ADMIN RQF
London 2018.09 - 2019.04
Diploma of Higher Education - Philology
Traian National College
Drobeta-Turnu Severin, Mehedinti06.2008
Skills
- Managing under pressure
- Time-Efficient task completion
- Compliance with company policies
- Decision-Making competence
- Data Entry
- Proactive communication
- Resource allocation efficiency
- Continuous improvement mindset
- Efficiency prioritisation
- Budget consciousness
- Ability to Follow Directions
- Employee training
- Task prioritisation
- Responsible/Consistent Hardworking and proactive
- Ability to take direction and strong listening skills
- SAP/M3
- Languages; English/Italian/Romanian
- MS Office
- Tracking programmes for vehicles on routes
Timeline
A-Levels - Faculty of Law
Ecological University of Bucharest
2024.10 -
Operator Licence Awareness Training -OLAT - Transport
Logistics UK
2024.06 - 2024.06
Modules 1-5 of the First Line Manager Academy - Transport
FLM ACADEMY REYNOLDS
2024.05 - 2024.09
Assistant Shift Manager
Best Food Logistics
2023.08 - Current
Support DSM, Distribution Co-ordinator
Reynolds Catering Suppliers
2022.01 - 2023.08
Transport Coordinator
Brakes Bros
2021.03 - 2022.11
Transport and Operation Administrator
Brakes Bros
2019.06 - 2021.03
RQF Level 3 - Results Consortium limited
Focus Awards Level 3 Diploma in Business ADMIN RQF
2018.09 - 2019.04
Front Desk Administrator
Medrano Group (CHEP)
2015.06 - 2018.06
Diploma of Higher Education - Philology
Traian National College