Cristian Cosvoschi
Northampton,UK
Summary
Offering strong candidate with solid understanding of security protocols and risk assessment. Skilled in communication, problem-solving, and teamwork with keen eye for detail. Ready to use and develop observation, analysis, and conflict resolution skills in Loss Prevention role.
Overview
8
8
years of professional experience
2028
2028
years of post-secondary education
1
1
Certification
Work history
Interim Shift Manager PM Shift
11.2023 - 12.2024
PM Shift Operational Supervisor
Amazon Logistic
07.2022 - 12.2024
- Ensure the Same day orders are fulfilled in line with quality and safety guidelines before dispatching them
- Carry out duties in accordance with Standard Operating Procedures (SOPs)
- Assign work to staff as required to support the workflow
- Assist with the training of new associates to ensure they have the right knowledge to carry out with tasks
- Assist Shift manager with tracking, trending, and reporting of delivery metrics
- Assist the Shift Manager in analysing and understanding the reasons behind success and failure in meeting departmental and Delivery Station goals
- Improve the flow of products through the area
- Manage customer service escalations and interface with drivers and customers where necessary
- Deep dive into issues and resolve them as soon as possible for customer experience
- Work together with Loss Prevention for any potential theft
Site Security Facilitator
01.2024 - 12.2024
Step-up Operation Supervisor Night Shift
Amazon
09.2020 - 01.2021
- Create and cultivate a safe working environment by identifying safety opportunities across the work area
- Continuously provide critical shift-related information to frontline management
- Review and update SOPs and metrics as required
- Follow up and solve process-related area issues required
Yard Marshall
Amazon
01.2018 - 01.2020
- Collaborated with team members to ensure the safe dispatch of delivery drivers
- Coordinated and monitoring the movement of inbound and outbound lorries
- Worked closely with the ROC team to arrange collections when necessary
Head Chef
JRC Buffet
London
01.2017 - 01.2018
Education
LPC -
London Professional Collage
Level 3 Diploma - undefined
Social Science - undefined
National Collage CSM
09.2013 - 06.2017
Skills
- Microsoft Office (PowerPoint, Excel, MS Word & Outlook)
- Report Writing
- Exciting Leadership
- Customer Focus
- Leading Training and Developing Various Associates/Teams
- Dive Deep
- Identify Fraud
- Risk Management
- Report-writing
- Customer Service
- Non-Violent communication
- Positive attitude
- Proactive approach
- Motivational interviewing
- Incident investigation
- CCTV monitoring
- Project Management
- Fire safety knowledge
- Stress management
Certification
- Risk Management
- Fraud Detection and Prevention
Affiliations
- Music Producer
Timeline
Site Security Facilitator
01.2024 - 12.2024
Interim Shift Manager PM Shift
11.2023 - 12.2024
PM Shift Operational Supervisor
Amazon Logistic
07.2022 - 12.2024
Step-up Operation Supervisor Night Shift
Amazon
09.2020 - 01.2021
Yard Marshall
Amazon
01.2018 - 01.2020
Head Chef
JRC Buffet
01.2017 - 01.2018
Social Science - undefined
National Collage CSM
09.2013 - 06.2017
Level 3 Diploma - undefined
LPC -
London Professional Collage
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