Cristi Toma
Summary
Results-oriented web developer, with a record of academic success, eager to add value to quality-focused team while continuing my personal development. Highly educated in various programming languages and coding. Looking for a position in a fast-paced company that appreciates hard work, dedication and evolving technical skills.
Overview
11
11
years of professional experience
Work History
Driver
DHL
London
03.2022 - Current
- Used safe driving practices at all times when operating vehicles.
- Delivered goods and services to customers on time and made sure they were in excellent condition.
- Conducted daily vehicle inspections to maintain safety standards and report necessary repairs.
- Planned best, safest and most efficient routes for journeys using navigational systems and maps.
- Conducted regular safety inspections by checking oil and breaks.
Freelancer - Web Developer
Self Employed
London, Essex
06.2015 - Current
- Employed excellent time-management skills to maximise project completion time and reducing errors.
- Customised products to meet user specifications improving customer experience.
- Interacted with customers in multiple languages and provided clarification.
- Utilised practical communications skills to maintain and build positive client relationships.
Uber Driver
Uber
London, Essex
10.2018 - 06.2020
- Attended customers punctually, meeting at exact desired pickup locations.
- Greeted customers with warmth and professionalism, maintaining positive company reputation.
- Reported nuisance customers quickly, reducing likelihood of further issues with other taxi drivers.
- Received continued positive customer reviews on Uber platform by demonstrating exceptional customer service.
- Updated personal logs and business tracking documents accurately and according to schedule requirements.
- Implemented marketing and other strategic plans to generate new business.
- Applied mathematical skills to determine fares and change.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Provided outstanding customer service by engaging in friendly conversation with customers, increasing repeat bookings.
Salesman
Donna Bella ltd
London, Essex
08.2016 - 09.2018
- Provided helpful and attentive customer service resulting in positive feedback.
- Managed daily till balance counts and handled payments in line with each country specific regulations.
- Mentored new employees on customer service, money handling and organising strategies.
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Unboxed new merchandise and restocked shelves in appealing and organised arrangements to promote items.
- Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Education
Bachelor of Science - Computing Technologies
University of Roehampton
London, ENG01-2021
Bachelor of Science - Multimedia Journalism
Universitatea Ecologica Bucharest
Bucharest, Romania01-2014
Skills
- Route Planning & Operational Awareness
Experienced in understanding delivery routes, schedules, and operational priorities, enabling efficient planning and resource allocation
- Time Management & Prioritisation
Proven ability to manage multiple deliveries, meet strict deadlines, and adapt quickly when priorities change
- Communication & Team Collaboration
Regularly communicated with dispatchers, colleagues, and customers to ensure smooth operations and resolve delivery issues efficiently
- Problem Solving & Decision Making
Able to identify and respond to unexpected challenges such as traffic, vehicle issues, or last-minute delivery changes while maintaining service levels
- Customer Service & Attention to Detail
Strong focus on accuracy, professionalism, and customer satisfaction, ensuring deliveries are completed correctly and on time while following company procedures
Timeline
Driver
DHL
03.2022 - Current
Uber Driver
Uber
10.2018 - 06.2020
Salesman
Donna Bella ltd
08.2016 - 09.2018
Freelancer - Web Developer
Self Employed
06.2015 - Current
Bachelor of Science - Computing Technologies
University of Roehampton
Bachelor of Science - Multimedia Journalism
Universitatea Ecologica Bucharest