Cris Dadis
London,United Kingdom
Summary
- Dedicated as Industrial worker to Managerial position with 12 years of experience. Thrives under pressure and adapts to challenges with ingenuity and resilience.
- Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities.
- Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
- Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.
- Energetic employee well-versed in strong communication and organization skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Manager of operations
A1 Engineering Centre Machine Shop
Tagum City , Philippines
12.2019 - 01.2024
- Aided senior leadership by recommending corrective actions and improvements to company operations.
- Planned revenue generation strategies designed for growth.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Created classification systems to manage archives.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Established clear budgets and cost controls strategies to meet objectives.
- Designed and implemented training to further develop staff based on business goals.
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Analysed and resolved complex resource management issues for optimised scheduling.
- Monitored health and safety measures for guaranteed compliance.
- Led and managed administrative staff to maintain smooth daily operations.
- Organised financial and operational data to help with yearly budgeting and planning.
Manager's assistant
A1 Engineering Centre Machine Shop
Tagum City , Philippines
01.2017 - 12.2019
- Fulfilled managerial duties as required and trained new hires in organisational procedures and roles.
- Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
- Trained staff on best practices to achieve optimal productivity.
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Built customer relationships with consultative sales approach.
- Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.
- Maintained store appearance, including shelving organisation, store layout and visual merchandise planning.
- Enforced company policies and guidelines for all employees.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Motivated management and staff teams to consistently deliver high quality, customer-focused service.
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
- Demonstrated conflict management strategies when handling heated discussions between staff and customers.
- Completed opening and closing procedures multiple times per week, completing reporting and security tasks.
- Acted as point of contact and escalation for complex customer queries.
- Designed work schedules to provide optimal and balanced cover of store needs.
- Collaborated with store manager, acting as reliable partner to manage and deliver on daily priorities.
- Evaluated and tracked staff to aid manager conduct performance reviews.
- Worked with store manager to develop action plans to increase performance and exceed sales.
Industrial worker
A1 Engineering Centre Machine Shop
Tagum City , Philippines
04.2013 - 01.2017
- Selected and wore protective gear to minimise risk of injury.
- Minded machinery to reduce downtime.
- Followed work orders to sort items destined for storage, production lines, or shipping.
- Loaded and unloaded materials into machines, applying safe loading techniques to avoid damage.
- Collected finished work at end of production lines and moved to locations for storage or shipping.
- Cross-trained on different stations to assist with production needs.
- Manually sorted and loaded goods.
- Stored supplies strategically for easy accessibility.
- Received new shipments of production materials, quickly unloading trucks and staging based on needs.
- Maintained record of zero safety incidents and compliance.
- Inspected machinery for repair needs or removable blockages requiring attention.
- Helped smooth running of daily tasks by replenishing supplies.
- Completed disassembly and cleaning between runs to maintain machine function.
- Maintained tools, equipment and machinery in good working order.
- Attended to needs of teammates for seamless production.
- Supported production operations with continuous supplies at workstations and assisted with machine loading.
- Completed duties to deliver on targets with accuracy and efficiency.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Completed opening and closing procedures, from product replenishment to budget control.
- Carried out day-to-day duties accurately and efficiently.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Education
Bachelor of Science - Criminology
University of Mindanao
Tagum City/Philippines 06.2008 - 07.2012
Diploma of Higher Education - Computer and Electronics Technology
STI-Tagum City
Philippines 06.2005 - 04.2008
Bachelor of Arts - Nursing
NDC-Tagum Foundation INC.
Philippines 06.2003 - 03.2004
Skills
- Confident communicator
- Target motivated
- Outstanding customer service
- Sales monitoring
- Prioritisation and time management
- Supply ordering
- Inventory accuracy
- Logistics oversight
- Coordination
- Compliance standards
Affiliations
- Off-road Motorbikes
- Woodworking
- Travel-explore culture diversities
- Build,Repair and Restore things such electronics, furniture and vehicle
Certification
- Vehicle Preventive Maintenance and Troubleshooting Seminar
- Basic Logistics Course
Languages
English
Advanced
References
References available upon request.
Timeline
Manager of operations
A1 Engineering Centre Machine Shop
12.2019 - 01.2024
Manager's assistant
A1 Engineering Centre Machine Shop
01.2017 - 12.2019
Industrial worker
A1 Engineering Centre Machine Shop
04.2013 - 01.2017
Bachelor of Science - Criminology
University of Mindanao
06.2008 - 07.2012
Diploma of Higher Education - Computer and Electronics Technology
STI-Tagum City
06.2005 - 04.2008
Bachelor of Arts - Nursing
NDC-Tagum Foundation INC.
06.2003 - 03.2004
- Vehicle Preventive Maintenance and Troubleshooting Seminar
- Basic Logistics Course
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