Crina Lungu

Developed strong relationships with customers.

Assisted customers in making informed decisions by providing detailed product information.

All orders will be raised in ESKER and then order process on Radius. Prepare and send invoice, quotes and order confirmation as needed.All request as new design, layout, price has to be raised in Packworks. Provide weekly stock and delivery reports to customer.

Participated in team meetings sharing best practices for improving service delivery.

Maintained a clean, orderly work environment promoting a conducive atmosphere for both staff and customers.

Maintained up-to-date knowledge, resulting in effective product promotion.

Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.

Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.

Managed high-volume customer queries simultaneously through effective multitasking.

Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.

Assisted in overseeing warehouse operations to ensure effective delivery and sorting processes.

Supported training initiatives for PPT Rich Track VNA and PC Howards distribution systems.

Participated in stock counting and helped resolve inventory discrepancies.

Contributed to inventory checks across various locations to maintain accuracy.

Facilitated site management with stock-related queries.

Enhanced responses to stock requests to improve operational efficiency.

Led by example to inspire a strong work ethic among team members.

Organised work schedules to meet demanding production goals.

Managed inventory control, reducing wastage and overstock issues.

Assisted in organising and preparing materials of various sizes and colours for team of ten.

Coordinated team efforts to achieve a sewing rate of 15 pieces or more per hour.

Monitored production processes to assist in preventing operational issues.

Followed health and safety regulations to support workplace safety.

Championed health and safety practices for compliance with regulatory standards.

Maintained a safe working environment by following established health and safety regulations.

Carried out routine inspections for hazards to support safety and comfort.

Collected job bags and verified materials against job card details.

Ensured work area was clear and accurately labelled.

Requested and gathered necessary materials for jobs.

Completed all required paperwork and thoroughly read instructions.

Monitored jobs throughout operations to maintain quality control.

Recorded completed jobs in both computer systems and job cards.

Utilised Outlook for communication and correspondence.

Achieved high guest satisfaction by efficiently managing opening and closing of fitness club spa and massage room.
Enhanced booking processes through effective communication and responsiveness, resulting in increased guest engagement.
Elevated guest knowledge of hotel facilities and services, contributing to a positive experience.
Streamlined call management processes, improving guest reception and satisfaction levels.
Ensured financial accuracy through careful processing of cash transactions and regular reconciliation.
Optimised stock management procedures, reducing downtime and enhancing service delivery.
Delivered exceptional massage services while maintaining a clean and safe gym environment.
Created impactful personal exercise plans that aligned with clients' fitness goals.
Demonstrated best practices for exercise equipment usage, promoting safety and effectiveness.

Applied sports psychology practices for increased motivation and performance.

Developed innovative cardio routines, facilitating improved cardiovascular health amongst clientele.

Encouraged clients, resulting in improved commitment to health goals.

• Coordinated multiple events such as weddings, baptisms, and government functions to ensure successful execution.
  Executed themed ideas and managed budgets to align with client expectations.
  Cultivated relationships with vendors to secure competitive pricing and quality venues.
• Implemented creative décor ideas for enhanced aesthetic appeal of events.
• Established strong relationships with suppliers to secure cost-effective deals.
• Managed multiple tasks concurrently under tight deadlines without compromising on quality or customer service.

Developed architectural plans through precise technical sketches, ensuring clarity and accuracy in design execution.

Served beverages and provided support to clients.
Handled monetary transactions accurately.

Improved customer satisfaction by providing efficient and friendly service.

Provided recommendations on specials or seasonal offerings for increased sales revenue.

Facilitated engaging dance and game activities for children at nurseries, fostering creativity and physical development.

Prepared choreography for annual school productions.

Assisted in opening and closing casino premises.
Facilitated product sales to clients.
Guided clients on how to play games and explained rules for gaming machines and roulettes.
Handled cash transactions for gaming machines.

Demonstrated patience while dealing with difficult customers, maintaining professionalism.

Collaborated closely with store management for daily operations success.

Trained new cashiers on store policies and procedures to maintain standards.