Crina Cezarina
London,UK
Summary
Proactive and driven, equipped with strong leadership capabilities and excellent problem-solving skills. Demonstrates proficiency in team coordination and strategic planning, ensuring smooth operational flow. Dedicated to fostering a productive and positive work environment, ready to make a significant impact in Managerial roles.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work history
First line manager
GXO
London, Essex
2024.05 - Current
- Adapted swiftly to changes in company guidelines or procedures.
- stepped up from an admin clerk to a manager when first-line managers were unavailable / off sick.
- Resolved store complaints and recoveries, resulting in increased satisfaction levels for customers.
- Maintained high standards of compliance and organisation in the workspace.
- Organised routes to ensure optimal coverage during peak hours.
- Achieved KPIs through team motivation and incentivisation.
- Monitored temperatures, printouts, and the cold chain to verify that proper procedures are adhered to.
Education
Diploma of Higher Education - Perfoming arts
Newick sixform
united kingdom 2019.09 - 2021.09
Diploma of Higher Education - Public services
David Game Higher Education
London 2023.03 - 2024.03
Skills
- Company policy enforcement
- Knowledge of Working Time Directive / Tachograph laws
- Communication excellence
- Proficient in english
- Decision-Making proficiency
- Staff rota scheduling
- Workforce planning
- Operational efficiency
- Crisis handling
- Inventory control systems
- Safety compliance
- HSE regulations
- Skilled multitasker
Languages
English
Fluent
Romanian
Fluent
Timeline
First line manager
GXO
2024.05 - Current
Diploma of Higher Education - Public services
David Game Higher Education
2023.03 - 2024.03
Diploma of Higher Education - Perfoming arts
Newick sixform
2019.09 - 2021.09