Craig Bartlett
Monton,Manchester
Summary
An experienced manager focused on ensuring that companies get the best out of their commercial relationships. Largely, I work with organisations and business leaders to provide them with an understanding of barriers and potential innovative and pragmatic solutions, by taking an analytical approach. In my experience without the upfront work, business leaders try a lot of things but only treat the symptoms. The key is to start with analysing the issues, and ensure that the solutions are easy to implement and sustainable. With a focus on enabling them to make decisions, I work with managers and leaders to systematically identify opportunities for continuous improvement in their business performance.
Overview
27
27
years of professional experience
Work history
Supplier Manager - Technology (Contract role)
United Utilities
Warrington
2025.02 - Current
- Lead the commercial relationships with major IT service partners in the delivery of in the delivery of major transformation and upgrade IT programmes
- Successful negotiation of a range of software and IT services contracts supporting a significant ramp up of technology capability within United Utilities in preparation for the AMP8 Capital Delivery Programme
- Ongoing Supplier Relationship Management across a number of strategic IT delivery partners in support of project teams and business as usual activity
- Ensured compliance with regulatory standards related to the Procurement Act in the procurement of software and IT services contracts
Snr Procurement Business Partner -Tech (Contract)
Tower Insurance
Auckland, New Zealand
2021.03 - 2024.05
- Partnering with technology leadership team to optimise commercial relationships with key software providers.
- Delivered savings year on year across key supplier contracts.
- Running of RFx processes for several major software projects including implementation of a fraud management system and a parametric insurance solution.
- Ongoing negotiation and management of contracts across the technology category.
- Working with other parts of the business to provide knowledge, expertise and support where required in strategic sourcing and commercial activity.
Procurement Manager (Contract role)
Southern Cross Health Society
Auckland, New Zealand
2020.06 - 2021.03
- Being the procurement lead in Southern Cross' relocation to new premises, working with stakeholders and project managers to ensure all supplier relationships were managed successfully
- Working with business units across Southern Cross, supporting them in their procurement and supplier relationship management activities.
Procurement Business Partner (Contract Role)
AIA/ Sovereign Assurance
2019.06 - 2019.12
- Working with business owners across AIA supporting them with general and IT procurement including sourcing, contract negotiation and contract management
- In the latter stages of my contract at AIA working with the legal team to transfer contractual arrangements with all material AIA suppliers to the new combined AIA/ Sovereign entity
- This included services agreements, software licences and reinsurance treaties as well as putting in place new intra-group with various AIA Group shared services entities
- This had to be completed within tight timeframes due to regulatory requirements.
Procurement Contracts Manager (Contract role)
Tower Insurance
Auckland, New Zealand
2018.03 - 2019.06
- Negotiation and commercial management of key contracts relating to Tower's Simplification Programme to replace key IT systems including the core insurance platform
- Managing end to end procurement process across a number of key projects, primarily related to information technology
- Providing commercial advice and guidance in relation to management of a wide range of supplier contracts.
Board of Directors Member
Judo New Zealand
New Zealand
2016.11 - Current
- Responsible along with other board members for governance of Judo New Zealand.
- Working closely with the President and management of Judo New Zealand to ensure that the strategic direction of the organisation was efficiently delivered.
- Deputy Chairperson of the board between 2020 - 2023.
Contracts Manager
St John
2014.01 - 2018.01
- Management of ongoing contractual relationship with suppliers and funders including DHBs, MoH, ACC, Air Ambulance operators
- Leading and participating in negotiations for key contracts to ensure that they delivered to organisations needs
- Development of processes to ensure that contract management function operates efficiently and effectively
- Work with key stakeholders within the organisation to ensure that our contractual obligations are met in accordance with customer requirements
- Development of responses to DHB requests for proposals and tenders
- Collaborating with other managers and customers in development of new service delivery models to better meet customer needs.
General Treasurer
Oceania Judo Union
2012.04 - 2015.04
- The Oceania Judo Union is the continental governing body for judo across Oceania consisting of 20 member countries.
- Financial oversight of the Oceania Judo Union including funding from the International Judo Federation and other sources.
- Member of executive committee and governance of the Oceania Judo Union.
Planning and Performance Manager
St John
2008.01 - 2014.01
- Management and leadership of Planning and Performance team to ensure that the needs of key stakeholders across the organisation are met
- Leading and participating in key projects across the organisation to improve organisational performance and service delivery
- Facilitate and develop plans and strategy across the operations function
- Working with Operations Management Group members and other members of the Planning and Development Team to ensure the provision of analysis and information to inform and drive decision making
- Preparation of business cases to key crown agencies for additional funding to provide for service improvement
- Collaborating with regional management teams in the development of proposals for services and negotiation of contracts
- Implementation of best practice tools and processes for strategic planning of resources and analysis of performance
- Development of budgeting guidelines for operations function and developing and managing budgets.
Senior Business Analyst
New Zealand Post
2007.01 - 2008.01
- Reporting to the Head of Business Performance, providing day to day coaching, support and workflow management for Business Analyst team
- Work with Finance team and other stakeholders to ensure development and provision of appropriate performance reporting
- Proactive analysis and provision of information and insights to management within the Retail group to enable decision making leading to revenue growth, cost reduction and enhanced customer experience
- Development and maintenance of strategic modelling tools to drive decision making and planning for future growth
- Liaison with other business units, to enable sharing of information and resolution of any issues that arise.
Sales and Service Performance Analyst
New Zealand Post
2006.01 - 2007.01
- Assist the manager of Sales and Service Performance in the development and management of PostShop staff incentive programmes
- Provision of analytical support in the management of the PostShop mystery shopping programme
- Analysis of trends and information relating to Sales and Service performance to enable Regional Sales and Service Mangers and other managers within retail to effectively assess and enhance PostShop performance
- Development of regular balanced scorecard reporting for PostShop managers and Regional Sales and Service Managers to assess performance across a range of measures.
Health and Safety Advisor
Auckland District Health Board
2005.01 - 2006.01
- Provision of health and safety advice to management teams
- Support of business unit health and safety committees
- Development of organisation wide policies and procedures.
Health and Safety Analyst
Auckland District Health Board
2003.01 - 2005.01
- Provision of analysis and reporting to management teams
- Support for wider health and safety team in the provision of analysis and participation
- Management of information systems relating to health and safety information.
Various roles
Mainfreight
1999.01 - 2003.01
- I started at Mainfreight as a member of their graduate programme, which entailed working in various areas of the organisation
- Following around twelve months of the graduate programme I moved into a sales role followed by a project co-ordinator/ business analyst role.
Education
Bachelor of Commerce - Marketing
University of Auckland
Auckland, New Zealand 03/1996 - 11/1999
Skills
- Strategic thinking
- Contract negotiation and development
- Relationship management
- Stakeholder engagement
- Governance
Languages
English
Native
French
Intermediate
Affiliations
- My major activity outside of work is judo. While I now only occasionally compete I have remained involved and I am currently on the Board of Directors of Judo New Zealand. Previously I have been the General Treasurer of the Oceania Judo Union and the President of the Auckland Judo Association. I am also an international referee and are part of an elite group of referees on the World Judo Tour. I have been fortunate to referee at events around the world including at the Buenos Aries Youth Olympic Games in 2018, the Birmingham Commonwealth Games in 2022, the Chengdu World University Games in 2023 and have been selected for the 2024 Paralympic Games in Paris.
References
References available upon request.
Timeline
Supplier Manager - Technology (Contract role)
United Utilities
2025.02 - Current
Snr Procurement Business Partner -Tech (Contract)
Tower Insurance
2021.03 - 2024.05
Procurement Manager (Contract role)
Southern Cross Health Society
2020.06 - 2021.03
Procurement Business Partner (Contract Role)
AIA/ Sovereign Assurance
2019.06 - 2019.12
Procurement Contracts Manager (Contract role)
Tower Insurance
2018.03 - 2019.06
Board of Directors Member
Judo New Zealand
2016.11 - Current
Contracts Manager
St John
2014.01 - 2018.01
General Treasurer
Oceania Judo Union
2012.04 - 2015.04
Planning and Performance Manager
St John
2008.01 - 2014.01
Senior Business Analyst
New Zealand Post
2007.01 - 2008.01
Sales and Service Performance Analyst
New Zealand Post
2006.01 - 2007.01
Health and Safety Advisor
Auckland District Health Board
2005.01 - 2006.01
Health and Safety Analyst
Auckland District Health Board
2003.01 - 2005.01
Various roles
Mainfreight
1999.01 - 2003.01
Bachelor of Commerce - Marketing
University of Auckland
03/1996 - 11/1999