Summary
Overview
Work history
Education
Skills
Websites
Affiliations
About
Timeline
Generic

Craig Williams

Cardiff,United Kingdom

Summary

Proactive professional with extensive expertise in food trends and hygiene standards enforcement. Strong leadership skills combined with effective decision-making and composure under pressure. Experienced in portion control, health and safety compliance, and waste management, with a focus on mentoring staff and ensuring food quality. Proficient in profit and loss analysis, allergen awareness, and multitasking, delivering exceptional customer service and team leadership.

Overview

14
14
years of professional experience
6
6
years of post-secondary education

Work history

Deputy kitchen Manager

Miller & Carter
Bridgend, County Borough of Bridgend
12.2024 - Current
  • Developed a superb rapport with staff to encourage better teamwork and productivity.
  • Led regular staff meetings; encouraged open communication and problem-solving initiatives.
  • Updated Team members when a new menu went live and taught them how to produce the dish and serve
  • Implemented waste reduction measures resulting in cost savings and environmental benefits.
  • Coordinated with suppliers for timely ingredient deliveries, avoiding shortages or interruptions in service.
  • Adhered to budget constraints when ordering supplies, effectively managing expenses.
  • Managed daily kitchen operations efficiently whilst maintaining high quality standards.
  • Introduced energy-saving practices in the kitchen, contributing towards sustainability goals.
  • Identified necessary equipment repairs before breakdowns could disrupt service.
  • Collaborated with front-of-house team to ensure smooth service during peak hours.
  • Trained new hires on kitchen procedures, ensuring seamless integration into the team.
  • Ensured food safety standards were met, preventing possible foodborne illnesses.
  • Streamlined meal preparation process to reduce guest wait times.
  • Delegated tasks wisely amongst staff members; created balance and harmony in the workplace.
  • Maintained cleanliness of kitchen area, meeting health and safety regulations consistently.
  • Conducted regular inventory checks for more accurate stock control.
  • Followed health and safety guidelines to keep food storage safe, prevent spoilage and minimise cross-contamination risks.
  • Handled and stored food with proper methods to eliminate illness risks and prevent cross-contamination.
  • Reduced customer complaints by enforcing strict quality control procedures.
  • Monitored kitchen operations to spot and correct issues impacting team performance or quality.
  • Cleaned and serviced kitchen appliances, maintaining good working order of grills, stoves and ovens.
  • Oversaw chefs, cooks and kitchen support staff to run smooth operation.
  • Set kitchen standards governing cooking procedures, garnishes and food presentation.
  • Inspected completed work and stations to verify conformance with standards.
  • Tracked ingredient use and portioning, identifying opportunities to reduce costs and improve profitability.
  • Responded to dietary concerns and food allergies, creating dishes that met customer needs and palates.
  • Applied culinary expertise toward development of seasoned, complex and speciality foods.

Kitchen team leader

Miller & Carter
Cardiff, South Glamorgan
09.2022 - 12.2024
  • Executed high-quality food preparation to increase customer satisfaction.
  • Trained new staff members for improved kitchen operations.
  • Established positive working environment to boost employee morale.
  • Implemented waste reduction strategies with careful portion control and storage procedures.
  • Ensured adherence to food safety standards by regular monitoring and training.
  • Delegated tasks, improved workflow efficiency.
  • Coordinated with management for effective menu planning.
  • Enforced cleanliness standards, maintained hygienic kitchen conditions.
  • Demonstrated excellent leadership skills for a cohesive team performance.
  • Ensured fresh produce was correctly stored in temperature-controlled environments to mitigate health and safety risks.
  • Promoted from chef to Kitchen Leader within 8 months.
  • Met kitchen hygiene standards by preparing, implementing and monitoring routine cleaning schedules.
  • Built and maintained strong working relationship with staff across business.
  • Oversaw safe storage practices and compliance with Food Safety Act, accurately completing relevant documentation.
  • Enforced health and safety regulations and restaurant standards by supervising food preparation.
  • Enforced proper sanitation practices to prevent food spoilage and contamination.
  • Changed and sanitised surfaces between tasks to avoid cross-contamination.
  • Followed precise recipes detailing ingredient requirements and cooking methods.

Deli counter

Costco Wholesale
Cardiff
09.2014 - 09.2021
  • Checked out customers rapidly to reduce queue length.
  • Demonstrated product knowledge for informed customer recommendations.
  • Ensured cleanliness of counter area, maintaining professional appearance.
  • Kept counter area well-stocked for seamless service delivery.
  • Packaged customers' purchases carefully, preventing damage to goods.
  • Collaborated with team members effectively for smooth shop operations.
  • Improved customer satisfaction by providing prompt, friendly service.
  • Reported issues and errors for secondary assessment by senior staff.
  • Maintained excellent client satisfaction by providing professional, courteous customer service.
  • Bagged, boxed and wrapped goods with care to maintain quality and presentation.
  • Continuously maintained up-to-date product knowledge to offer sound, professional customer advice.

Teaching assistant in primary school

Radnor Primary School
Cardiff
09.2011 - 07.2013
  • Contributed to the development of school policies aimed at enhancing teaching methods and techniques.
  • Conducted regular reading sessions promoting literacy amongst young learners.
  • Ensured consistent communication between teachers and parents about children's progress.
  • Prepared classrooms for daily activities and tidied up afterwards, keeping surroundings neat and presentable at all times.
  • Assisted with the marking of pupils' work, providing constructive feedback where necessary.
  • Participated actively in parent-teacher meetings, discussing individual student progress and areas of improvement thoroughly.
  • Facilitated group activities during lessons which promoted team-work amongst students.
  • Managed extracurricular activities such as sports events or field trips to provide varied learning experiences for pupils outside the classroom setting.
  • Aided in the supervision of children during break times further ensuring their safety while on school premises.
  • Utilised creative teaching aids whilst assisting main teacher during lessons, making subject matter more interesting for students.
  • Created visual aids for use during lessons that enhanced learner engagement and understanding of key concepts.
  • Worked closely with teachers to implement engaging lessons which improved student participation.
  • Maintained a clean, safe classroom environment by performing regular organisation and cleaning tasks.
  • Monitored pupil behaviour during class time, ensuring a conducive learning environment.
  • Provided special attention to students with learning difficulties for better inclusion in class activities.
  • Enhanced children's understanding of complex ideas by simplifying and explaining concepts in an engaging way.
  • Provided friendly, enthusiastic support to pupils in individual and group support settings.
  • Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
  • Supervised pupils during lunchtimes and educational visits.

Education

AS Level - Science

Michaelston Community College
Cardiff
09.2013 - 06.2014

GCSEs -

Glan Ely High School
Cardiff
09.1998 - 07.2003

Skills

  • Knowledge of food trends
  • Hygiene standards enforcement
  • Leadership proficiency
  • Highly proactive attitude
  • Composure maintenance
  • Clear decision-making
  • Portion control understanding
  • Demonstrated accountability
  • Able to prioritise tasks
  • Passion for food industry
  • Calm under pressure
  • Health and Safety regulations
  • Food preparation techniques
  • Waste management
  • Staff motivation
  • Mentoring and coaching
  • Food quality inspection
  • Profit and Loss Analysis
  • Allergen awareness
  • Multitasking efficiency
  • Food storage principles
  • Health and Safety Compliance
  • Customer Service
  • Team Leadership
  • Interpersonal communication
  • Public speaking
  • Food preparation
  • Resourcefulness
  • Conflict Resolution
  • Just In Time stock control
  • Budget management
  • Food Hygiene
  • Cooking
  • Grilling and deep frying skills
  • Positive attitude

Affiliations

  • Computing and Gaming
  • Outdoors
  • General Knowledge
  • Food
  • Parenting

About

I am a dedicated and results-driven individual with almost a decade of experience in the hospitality and catering industry. I am deeply passionate about continuous learning and skill development, constantly seeking opportunities to evolve and enhance my expertise.

Currently, I am exploring potential career changes or seeking expanded roles within my current industry. I am eager to echo my enthusiasm, energy, and passion for learning in positions that provide a platform for professional growth and advancement. With a strong sense of intuition, patience, and adaptability, I approach challenges as opportunities for personal and professional development. I am committed to becoming the best version of myself, continuously refining my skills and capabilities as I pursue my career aspirations

Timeline

Deputy kitchen Manager

Miller & Carter
12.2024 - Current

Kitchen team leader

Miller & Carter
09.2022 - 12.2024

Deli counter

Costco Wholesale
09.2014 - 09.2021

AS Level - Science

Michaelston Community College
09.2013 - 06.2014

Teaching assistant in primary school

Radnor Primary School
09.2011 - 07.2013

GCSEs -

Glan Ely High School
09.1998 - 07.2003

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Craig Williams