Craig Strangeway

• Executed vehicle breakdown and recovery operations across UK using a 3.5 tonne recovery truck.
• Conducted thorough vehicle checks prior to each operation to ensure safety.
• Performed small roadside repairs and managed full recoveries efficiently.
• Operated an additional trailer, enhancing recovery capabilities in Scottish Borders region.
• Navigated challenging routes to facilitate effective vehicle recoveries.
• Participated in training courses to remain informed on latest recovery techniques and safety protocols.
• Maintained recovery equipment through regular maintenance checks to support efficient operations.
• Collaborated with police at accident scenes, ensuring adherence to safe and legal procedures.

• Managed a small vehicle valeting enterprise, covering bikes, cars, mobile homes, and trucks.
  Executed complete valeting solutions tailored to various vehicle categories.
  Ensured high-quality service delivery across all vehicle types.
• Utilised professional grade chemicals for deep cleaning vehicles to showroom standard.
• Achieved excellent vehicle cleanliness by performing comprehensive interior and exterior valeting.
• Completed timely servicing of vehicles to maintain workflow smoothness.
• Applied protective measures on vehicle exteriors to preserve appearance quality.
• Used advanced tools and equipment, enhancing car valeting efficiency.
• Regularly updated knowledge about latest techniques in car detailing providing competitive advantage.
• Upheld high standards of customer service whilst thoroughly cleaning, washing and valeting vehicles.
• Offered customised services to meet individual customer requirements, increasing overall satisfaction.
• Ensured superior vehicle appearance with meticulous attention to detail during the valet process.

• Processed up to 35 HGV vehicles daily, generating £1.2 million weekly in shipping revenue.
• Compiled weights, dimensions, and descriptions for international shipping documentation.
• Executed loading and unloading operations with telehandler and forklift.
• Organised shipments to ensure timely readiness and dispatch.
• Maintained cleanliness and organisation of yard areas to optimise efficiency.
• Assisted in assembly and preparation of shipments for global distribution.
• Conducted quarterly and annual stock takes to ensure inventory accuracy.
• Offloaded raw materials, performed quality inspections, and stored goods accurately using Microsoft Dynamics AX.
• Checked equipment regularly to ensure it was in good working condition, preventing potential hazards or delays in operations.
• Organised yard space efficiently to maximise storage capacity.
• Carried out general labour duties to support target delivery.
• Sorted materials on warehouse racks and shelves.
• Loaded and unloaded deliveries, verifying quantity and quality requirements against paperwork.
• Transported goods between loading, unloading and storage areas.

• Managed customer interactions and transactions, ensuring smooth operations.
  Coordinated parts ordering to maintain inventory levels.
  Provided support in the workshop during busy days to enhance productivity.
• Managed executives' schedules for improved daily workflow.
• Sustained high levels of organisation with attention to detail.
• Facilitated smooth running of operations through efficient task management.
• Answered phone calls promptly, providing excellent customer service.
• Processed invoices, ensuring timely payments.
• Provided customer service, delivering high levels of satisfaction.
• Assisted in the replacement of worn-out parts before failure, ensuring smooth vehicle operation.
• Conducted test drives post-repair, confirming problems were resolved.

• Managed team members and vehicles to optimise resource utilisation for home removals and storage.
• Assisted in company growth as assistant manager during second period of employment.
• Directed daily operations to achieve maximum output and reduce costs.
• Expanded customer base by engaging both domestic and commercial sectors.
• Arranged new contracts to improve service delivery capabilities.
• Conducted detailed home surveys for potential clients.
  Submitted tailored quotations based on thorough evaluations of customer properties.
• Provided excellent customer service by listening to client needs and providing solutions accordingly.
• Established good relationships with clients leading to repeat business opportunities.
• Developed contingency plans for potential challenges during the removal process, ensuring minimal disruptions in operations.
• Coordinated removal teams for efficient project completion.
• Scheduled removal jobs in a manner that optimised resources and time.
• Ensured safety at work with rigorous adherence to procedures and guidelines.
• Oversaw maintenance of equipment, reducing incidences of breakdowns during critical times.
• Trained new staff, ensuring they meet company standards.
• Maintained accurate records of all removal jobs for future reference and evaluation purposes.
• 
  

• Delivered cars in showroom condition by ensuring comprehensive cleaning and detailing.
  Executed interior valeting and exterior polishing to remove any imperfections.
  Coordinated transportation of vehicles across multiple locations.
• Restored vehicle appearance by removing stains and scratches.
• Managed inventory of cleaning supplies to ensure availability.
• Ensured safety standards whilst handling hazardous cleaning chemicals.
• Utilised professional valeting equipment for optimal results.
• Delivered excellent service to clients, enhancing company reputation.
• Enhanced visual appeal of vehicles through top-quality polishing.
• Ensured customer satisfaction with consistent quality workmanship.
• Developed familiarity with various car models and their unique valeting needs.
• Completed detailed inspections before valeting to assess condition of vehicles.
• Operated under tight schedules, ensuring timely completion of tasks.

• Utilised skills acquired at Lowes to establish an independent venture
• Loaded, unloaded, prepared, inspected and operated the delivery vehicle for smooth operations.
• Ensured customer satisfaction with timely delivery of goods.
• Maintained excellent driving record for safe transportation of items.
• Checked vehicles for mechanical items before departing to ensure safety.

Commenced as Removal Porter, assisting with packing, loading, and unloading for home removals.

Progressed to Removal Driver/Porter after obtaining driving licence, managing vehicle operations across the UK.

Conducted daily vehicle checks and ensured maintenance for safe roadworthiness.

Promoted to Team Leader, overseeing onsite removal crews and task allocation while maintaining service standards.

Ensured safe, efficient completion of jobs within scheduled timelines.

Advanced to Branch Manager, managing full branch operations including staff management and scheduling.

• Implemented training programmes and enforced health and safety compliance.
• Coordinated fleet operations and fostered customer relationships to support business growth.
• Coordinated with other branches for seamless service delivery.
• Provided excellent customer service, securing client loyalty.
• Resolved customer complaints swiftly, maintaining company's reputation.
• Conducted regular performance reviews for continuous employee development.
• Improved branch productivity by implementing efficient work schedules.
• Organised local marketing activities, boosting brand visibility within community.
• Managed daily operations to ensure smooth running of the branch.
• Liaised with clients, resulting in strong relationships and repeat business.
• Reviewed and analysed sales data to identify growth opportunities.

• Executed post-job clean-up tasks to uphold site organisation.
  Maintained chainsaw functionality through regular fuelling, oiling, and sharpening.
  Achieved essential certificates after completing foundational training.
  Developed proficiency in tree felling and climbing techniques.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Utilised pruning techniques to maintain shape and growth pattern of trees, ensuring aesthetic appeal.
• Skilfully removed dead or diseased trees, enhancing the overall look of the area.
• Collaborated closely with team members for efficient task completion.