Craig Snaith
Luton,Bedfordshire
Summary
Dedicated hospitality professional with expertise in customer service and dining etiquette, complemented by a patient and calm nature. Skilled in handling difficult customers, serving techniques, and maintaining high standards of cleanliness. Known for a friendly disposition and commitment to delivering exceptional guest experiences. Aspires to contribute to environments that value quality service and customer satisfaction.
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Waiter/glass collector
The Old Farm Inn
Totternhoe, Central Bedfordshire
05.2025 - Current
- Provided exceptional customer service through friendly, professional interactions.
- Managed table settings to ensure optimal dining experiences for guests.
- Maintained comprehensive knowledge of menu items to facilitate accurate order taking.
- Consistently upheld professional appearance, enhancing establishment's image throughout shifts.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Remained calm under pressure, ensuring better performance during peak hours.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Completed side duties such as refilling condiments, contributing to organised workplace.
Paperboy
Thompson News
Dunstable, Central Bedfordshire
04.2023 - 07.2023
- Delivered newspapers promptly and accurately to customer homes.
- Upheld company reputation through professional conduct during deliveries.
- Communicated effectively with both colleagues and customers on a regular basis.
- Maintained excellent punctuality, ensuring all deliveries completed before 7am.
- Navigated multiple streets effectively for quick and efficient delivery times.
- Responded quickly to changes in delivery route due to road works or other disruptions.
- Increased route efficiency with careful planning and time management skills.
- Ensured customer satisfaction by delivering newspapers in a neat and presentable manner.
- Demonstrated strong knowledge of local area geography for efficient delivery routes.
Education
GCSEs - Maths, English, Science, Food Technology, Wood Technology, Exam PE, Health & Social Care
Queensbury Academy
Dunstable, Central Bedfordshire 09.2020 - 07.2025
Skills
- Patient and calm nature
- Dining etiquette knowledge
- Handling difficult customers
- Friendly disposition
- Serving techniques
- Customer Service
- Cleaning procedures
Affiliations
I enjoy playing and watching football and taking part in any physical exercise. I like listening to music and entertaining people.
References
References available upon request.
Timeline
Waiter/glass collector
The Old Farm Inn
05.2025 - Current
Paperboy
Thompson News
04.2023 - 07.2023
GCSEs - Maths, English, Science, Food Technology, Wood Technology, Exam PE, Health & Social Care
Queensbury Academy
09.2020 - 07.2025
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