Craig Rigby
Aberdeen
Summary
Results-oriented retail professional with expertise in staff training, active selling techniques, and store management. Drives performance improvements through collaboration and proactive initiatives. Committed to utilising leadership and customer-focused skills to contribute to business objectives and enhance organisational success.
Overview
16
16
years of professional experience
Work history
DJ
Various
Aberdeen
2010.09 - Current
- Engaged audience by mixing a diverse range of music genres.
- Fostered a dynamic ambience by responding to crowd's mood and preferences.
- Marketed events and performances to attract large audiences.
- Coordinated with event organisers for smooth operation of gigs and events.
- Maintained strict timing agenda to facilitate timely execution of scheduled activities.
- Coordinated with local groups and individuals to execute collaborative creative projects.
Trainee mechanic
Tyreservices Aberdeen ltd
Aberdeen
2026.02 - 2026.06
- Conducted comprehensive diagnostics tests to identify mechanical issues accurately.
- Replaced worn out parts on time, improving vehicle lifespans.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Executed routine oil changes and servicing to maximise vehicle longevity.
- Supported senior mechanics in complex repairs, enhancing overall vehicle performance.
- Maintained efficient workshop operations through regular maintenance and cleaning tasks.
- Adhered strictly to all health and safety rules whilst working on site for safe operations.
Valeter - Driver
Global Recruitment Group - Avis Budget Aberdeen Airport
Aberdeen
2025.04 - 2025.07
- Cleaned vehicle's interior and exterior to meet high presentation standards.
- Maintained vehicle cleanliness for a professional appearance.
- Performed daily vehicle inspections to ensure safety.
- Interacted with customers pleasantly and professionally, delivering first-class care and service.
- Showcased strong ability to handle high pressure situations calmly during peak hours.
Workshop/Duty Manager
Alpine Bikes
Aberdeen
2020.01 - 2022.08
- Achieved smooth daily operations by overseeing staff and delegating tasks efficiently.
- Met sales targets consistently by motivating the team towards achieving common goals.
- Coordinated staff schedules to maximise productivity.
- Conducted training sessions for new employees, enhancing team competence.
- Identified areas of improvement through regular performance assessments of staff members.
- Streamlined workflow processes, enhancing overall efficiency of the establishment.
- Handled complaints professionally, leading to improved customer retention rates.
- Managed front-of-house operations to maintain a high level of service.
- Oversaw stock checks and reordering, ensuring product availability at all times.
- Led by example, embodying positive work ethic and motivating staff for peak performance.
- Monitored and enforced compliance with company policies and procedures.
- Conducted staff appraisals and evaluations, fostering continuous improvement and development.
- Stored cash floats and delivered secure banking procedures.
Supervisor/Duty Manager
Halfords
2013.12 - 2018.05
- Managed daily operations, enhancing workflow and team efficiency.
- Directed activities of staff to maximise service availability and play to teams' strengths.
- Supervised and evaluated employee performance, delivering constructive feedback to cultivate staff talent.
- Coordinated with other supervisors to maintain consistency across shifts.
- Facilitated team meetings, promoting open communication and collaboration.
- Responded to customer concerns with speed and knowledge, delivering professional, personalised service.
- Maintained cleanliness standards, leading to consistent positive customer feedback.
- Wrote end-of-shift reports to facilitate service continuity.
Education
IMI Level 2 - Vehicle maintenance & repair
NESCOL
Aberdeen 08/2025 - 06/2026
Standard Grades -
Turriff Academy
Turriff, AberdeenshireSkills
- Music production
- Active selling techniques
- Store Management
- Team Leadership
- Staff training
- Customer focus
- Initiative taking
References
References available upon request
Affiliations
- Video games
- Movie and tv show watching
- Driving
- Model making - Warhammer particularly
References
References available upon request.
Timeline
Trainee mechanic
Tyreservices Aberdeen ltd
2026.02 - 2026.06
Valeter - Driver
Global Recruitment Group - Avis Budget Aberdeen Airport
2025.04 - 2025.07
Workshop/Duty Manager
Alpine Bikes
2020.01 - 2022.08
Supervisor/Duty Manager
Halfords
2013.12 - 2018.05
DJ
Various
2010.09 - Current
IMI Level 2 - Vehicle maintenance & repair
NESCOL
08/2025 - 06/2026
Standard Grades -
Turriff Academy