Dedicated professional with a strong foundation in customer service, known for punctuality and reliability. Demonstrates exceptional listening aptitude and attention to detail, ensuring high-quality service delivery. A determined team player with flexibility to adapt to dynamic environments, committed to achieving organisational goals.
Overview
27
27
years of professional experience
Work History
Private carer
Private
Swanage, Dorset
01.2022 - 03.2025
Handled grocery shopping resulting in a stocked pantry at all times.
Prepared nutritious meals for better health outcomes.
Conducted light household duties leading to an organised home environment.
Maintained a clean living environment.
Improved emotional well-being through companionship and conversation.
Forklift operator / Stone Mason
Stan Bonfields Quarry
Acton, Swanage, Dorset
08.2013 - 03.2020
Maintained cleanliness in the storage areas to ensure a safe working environment.
Made sure all loaded items were secured properly before transport for minimal damages during transit.
Ensured safety by conducting daily inspections of forklift equipment.
Handled fragile items delicately when moving them around the warehouse, reducing potential breakages or losses.
Followed blueprints to accurately construct stone features.
Conducted routine maintenance inspections to ensure structure stability.
Utilised traditional mason's tools for detailed work on historic buildings.
Completed restoration projects on time by maintaining efficient work pace.
Built structurally sound retaining walls to prevent soil erosion.
Adhered to safety standards whilst operating heavy machinery, minimising workplace accidents.
Performed chiselling tasks by hand and machine, achieving precise shapes and sizes.
Created detailed stone carvings for ornamental purposes.
Labourer
O'Neil & Brenons
Swanage/Dorchester, Dorset
07.2011 - 08.2013
Regularly communicated with colleagues enhancing team coordination on large scale projects.
Worked efficiently under pressure resulting in consistent productivity despite tight schedules.
Implemented correct use of personal protective equipment at all times.
Complied strictly with health and safety regulations promoting a safer work environment.
Showed punctuality and reliability, never missed a day of work.
Improved site cleanliness by regularly removing debris and waste materials.
Mixed construction materials such as cement or plaster for various tasks.
Ensured tools were correctly maintained for optimal usage during projects.
Continually upheld high standards of workmanship within set deadlines.
Aided skilled workers, contributing to timely project completion.
Assisted with heavy lifting to ensure safe and efficient operations on site.
Demonstrated excellent teamwork skills whilst carrying out manual tasks.
Loaded and unloaded building materials, aiding in maintaining orderly workspace.
Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance.
Followed instructions with strict attention to detail to perform assigned tasks under minimal supervision.
Used shovels or heavy equipment to move different materials based on job needs.
Performed strenuous physical activities such as heavy lifting in adverse conditions.
Communicated well with team across multiple locations.
Enthusiastically picked up various labouring and construction tasks across site to aid team success.
Forklift driver
Godlingstone Manor
Swanage, Dorset
07.2001 - 07.2011
Assisted with periodic stock checks, maintaining accurate inventory records.
Maintained open communication lines with supervisors regarding any potential issues or concerns.
Increased productivity by completing inventory tasks efficiently and accurately.
Contributed to meeting delivery deadlines through prompt loading and unloading of goods.
Kept work area clean, promoting a safe working environment.
Collaborated with team members to complete orders on time.
Operated forklift equipment to manage warehouse stock effectively.
Loaded and unloaded goods from vehicles, resulting in smooth workflow.
Maintained focus whilst operating heavy equipment in a busy environment.
Ensured safety by adhering to forklift operating guidelines and procedures.
Performed pre-operation inspections of the forklift to ensure its safety readiness.
Received, stored and dispatched goods in line with company policy.
Took part in staff training sessions, staying abreast of latest industry practices.
Adhered strictly to health and safety regulations at all times.
Demonstrated flexibility by performing various warehouse duties as required.
Transported pallets of goods to designated areas, continuously meeting productivity targets.
Stored received goods in logical and organised manner.
Thoroughly inspected forklifts on a weekly basis to identify wear and damage.
Moved stock at scheduled times to facilitate organised shipments.
Server
Butterfingers
Swanage, Dorset
06.1998 - 07.2001
Maintained cleanliness for a pleasing atmosphere.
Improved customer satisfaction by providing attentive and professional service.
Handled cash transactions, guaranteeing accurate bill payments.
Cultivated warm relationships with regular customers fostering loyalty towards the shop.
Supported other team members during busy periods ensuring efficient operations.
Followed strict hygiene standards to maintain cleanliness in food handling areas.
Delivered exceptional, friendly and fast service.
Delivered exceptional service by greeting and serving customers in timely, friendly manner.
Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
Demonstrated safe food handling standards at all times.
Memorised complete menu and offered guests knowledgeable suggestions.
Stayed up to date on menu changes to accurately answer customer queries.
Entered orders into system promptly, reducing wait time for meals.
Provided recommendations on drink pairings for optimal taste profiles.
Worked efficiently under pressure during peak hours for seamless operations.