Craig Richardson

Elevate training standards by delivering impactful accredited and non-accredited sessions, leading to improved staff competency.
Maximise compliance by updating training materials in line with legislative changes, fostering a culture of continuous improvement.
Drive quality of care through targeted training needs analyses, resulting in bespoke training programmes that meet resident-specific requirements.

Oversaw the delivery of a comprehensive range of accredited and non-accredited training for staff at all levels.
Ensured training materials were continually updated in line with legislative changes and best practices.
Evaluated training needs across multiple settings, including educational institutions and residential facilities.
Collaborated with management to design bespoke training solutions that effectively met the specific needs of service users.
Facilitated external training sessions for a variety of organisations, including Honda, Darlington City Council, and the Royal Victoria Infirmary, enhancing their staff capabilities.

Facilitated the development of independence and social skills for adults with learning disabilities and/or difficulties in diverse environments.
Implemented a person-centred approach to enhance positive behaviour, confidence, and self-esteem.
Contributed to individual care plans by providing feedback on progress, enabling tailored adjustments for optimal support.

Directed staff training sessions weekly, enhancing skills in new computer systems for pawn brokering and short term loans.

Oversaw store operations, including stock audits and valuation of high-value items such as Rolex watches.

Cultivated a positive workplace culture through effective leadership and team-building initiatives.

Implementation of staff training including travelling to other regions to train staff on using new computer systems regarding pawn brokering and short term loans.