Craig Morrison
Glasgow
Summary
Reliable and driven vehicle technician with experience carrying out scheduled routine maintenance and repairs on large and small vehicles, PCV and material handling equipment both in workshop and in the field. Experience working face to face with customers, arranging appointments and making quotes to meet customer needs. A hardworking team player experienced in quickly remedying system faults through accurate electrical testing and prompt repair. The RAC is the uk's biggest breakdown assistance provider with over 120 years of history and an impressive membership of over 12 million customers. I have over 17 years of experience in various roles which I believe I can make me a great candidate for your vacancy utilizing the tools provided to get customers back on the road in a safe timely manner.
Overview
21
21
years of professional experience
8
8
years of post-secondary education
Work history
Motor vehicle technician
Arnold Clark
Glasgow
12.2022 - Current
- Repaired and replaced worn and faulty parts to restore vehicle functionality.
- Supervised and mentored junior team members, providing guidance and instruction to maximise team productivity.
- Liaised with customers to recommend repairs and outline costs.
- Inspected vehicles to identify and troubleshoot reported symptoms.
- Carried out full technical and diagnostic tests to assess vehicle issues and provide best-possible resolutions.
- Executed service, maintenance and repair tasks in to meet high-volume demands.
Field technician
Toyota material handling
Glasgow
05.2019 - 12.2022
- Conducted on-site troubleshooting and diagnostics, swiftly identifying and resolving hardware and software issues to meet or exceed service level agreements (SLAs).
- Coordinated with clients to schedule and execute repairs, consistently meeting project timelines and exceeding customer expectations.
- Provided service and customer support during field visits to increase customer satisfaction.
- Worked closely with technical teams to share information and report recurring issues across organisation.
- Kept up to date with and followed all company procedures and protocols.
Vehicle technician
Arnold Clark
Glasgow
02.2016 - 05.2019
Bus mechanic
McGills buses
Glasgow
09.2014 - 02.2016
- Used automated testing methods to carefully diagnose vehicle faults.
- Assembled mechanical components following specifications.
- Protected against accidents by carefully handling tools and chemicals.
- Handled heavy equipment and tools, from multi-purpose jacks to mobile column lifts.
- Carried out scheduled and routine maintenance on small and large vehicles.
Vehicle technician
Arnold Clark
Glasgow
03.2003 - 09.2014
Education
SVQ Level 3 - Light vehicle mechanic
GTG college
Glasgow 03.2003 - 03.2007
GCSEs - 3 Credits 3 General 2 Foundation
Cleveden Secondary School
Glasgow 08.1998 - 06.2002
Skills
- timekeeping
- attention to detail
- strong communication
- Safety management
- Fault system diagnosis
Timeline
Motor vehicle technician
Arnold Clark
12.2022 - Current
Field technician
Toyota material handling
05.2019 - 12.2022
Vehicle technician
Arnold Clark
02.2016 - 05.2019
Bus mechanic
McGills buses
09.2014 - 02.2016
Vehicle technician
Arnold Clark
03.2003 - 09.2014
SVQ Level 3 - Light vehicle mechanic
GTG college
03.2003 - 03.2007
GCSEs - 3 Credits 3 General 2 Foundation
Cleveden Secondary School
08.1998 - 06.2002
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