Summary
Overview
Work history
Education
Skills
Timeline
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Craig Mitchell

Nottingham,Nottinghamshire

Summary

A highly skilled professional with expertise in employee management through inspiring leadership styles and strategic planning and development. Exceptionally organised and a problem solver, known for enhancing performance through KPI development and initiatives. Committed to driving continuous improvement and achieving organisational goals.

Overview

20
20
years of professional experience

Work history

Sales Manager

Next Plc
Nottingham, Nottinghamshire
12.2024 - Current
  • Developed a strong team, thriving for excellence in service and sales targets within my department through regular feedback and a range of communication techniques.
  • Planned and implemented successful sales, launches and phases in line with company guidelines and deadlines, whilst supporting other departments in achieving this too.
  • Close analysis, planning and monitoring of under-performance in product has allowed seasonal gap in sales vs target to close within my department.
  • Undertaking a vast range of opportunities to enhance understanding of operational aspects within the business, including both stock and personnel.

Sales Assistant

Next Retail
Nottingham, Nottinghamshire
03.2024 - Current
  • Oversaw merchandising of menswear and fragrance products across the store and reviewed weekly sales reports to evaluate sales performance and opportunities.
  • As a four-star team member, facilitated the training of new members of the team to the sales floor, acting as a mentor for professional development and growth.
  • Responsible for weekly sales targets on menswear and fragrance departments, with both departments exceeding targets each week. This has been recognised and commended by the Area Manager.

Assistant Headteacher/Acting Headteacher

The White Hills Park Trust
Beeston, Nottinghamshire
09.2011 - 03.2024
  • Managed teaching staff and set performance objectives for appraisals aligning with wider school targets.
  • Directed and motivated teaching as well as support staff towards enhancing their competencies and cognitive abilities to optimize student learning.
  • Delivered inclusive CPD modules to all members of the staff team, comprising both compulsory and growth-oriented aspects, continuously for seven years.
  • Developed own CPD through completing NPQSL.
  • Worked closely with Headteacher and Leadership Team to build and implement effective teaching and learning policies, leading to increases in academic attainment.
  • Analyzed data trends and identified areas for development in my role as Assessment Lead. Developed action plans based on findings and shared them with all stakeholders, including the governing body.
  • Led staff in maintaining a constant culture of safety as Health and Safety manager.
  • Managed GDPR compliance by utilizing the Information Governance Support system to map all data flows within the school.

Assistant Store Manager/Sales Manager

Next PLC
Nottingham, Nottinghamshire
06.2006 - 08.2011
  • Optimized store performance by continuously evaluating existing processes and identifying improvement opportunities, while setting SMART goals for the store team to develop staff abilities and increase sales performance.
  • Guided staff to improve their performance through regular one-on-one sessions and constructive feedback.
  • Maximized profitability by effectively analyzing reports, creating budgets, and identifying growth opportunities.
  • Empowered sales team to maximise sales revenue and exceed corporate goals.
  • Implemented visual merchandising strategies to enhance product visibility and drive sales.

Customer Service Manager

Argos
Nottingham, Nottinghamshire
11.2006 - 06.2007
  • Delivered feedback constructively to enhance staff performance.
  • Recruited customer service team members and mentored in company policies and best practices.
  • Reviewed processes and practices regularly to achieve business goals.

Sales Manager

Next Retail
Sheffield, South Yorkshire
08.2005 - 11.2006
  • Mentored employees in successful selling techniques and encouraged cross-selling additional products and services.
  • Maintained friendly and professional customer interactions.
  • Boosted team morale and overall sales volume by creating incentivising sales contests.
  • Conducted interviews and hired ideal candidates to complement workforce.

Education

NPQ in Senior Leadership - Leadership

George Spencer Academy And Technology College
Nottingham, NGM

Bachelor in Education - Primary Education

Nottingham Trent University
Nottingham, NGM

Bachelor of Arts - Human Geography

Sheffield Hallam University
Sheffield, SHF

GCSEs - GCSE

The Rufford School

Skills

  • Employee management through inspiring leadership styles
  • Exceptionally organised
  • Problem solver and team player
  • Product commerciality and presentation
  • Performance improvement through KPI development and initiatives
  • Assessment and reporting management through in depth data analysis
  • Strategic Planning and Development
  • National Professional Qualification for Senior Leadership (NPQSL) certified
  • Excellent computing and ICT skills

Timeline

Sales Manager

Next Plc
12.2024 - Current

Sales Assistant

Next Retail
03.2024 - Current

Assistant Headteacher/Acting Headteacher

The White Hills Park Trust
09.2011 - 03.2024

Customer Service Manager

Argos
11.2006 - 06.2007

Assistant Store Manager/Sales Manager

Next PLC
06.2006 - 08.2011

Sales Manager

Next Retail
08.2005 - 11.2006

NPQ in Senior Leadership - Leadership

George Spencer Academy And Technology College

Bachelor in Education - Primary Education

Nottingham Trent University

Bachelor of Arts - Human Geography

Sheffield Hallam University

GCSEs - GCSE

The Rufford School

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Craig Mitchell