Craig MacLeod
INVERNESS,United Kingdom
Summary
Experienced and dependable professional with a strong background in safe driving practices and long-distance deliveries. Demonstrates exceptional time management skills, fuel-efficient driving, and a thorough understanding of road laws. Adept at operating GPS systems and comfortable with night shifts, ensuring timely and efficient deliveries. Committed to providing excellent customer service while maintaining high safety standards. Career goal includes further enhancing driving expertise and contributing to a reputable logistics company.
Overview
37
37
years of professional experience
1
1
year of post-secondary education
Work history
Licensee
Self-Employed
Inverness, Highland
2010.04 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
General Manager
Rileys Snooker Halls
Inverness, Highland
2009.01 - 2011.10
- Built high-performing teams to achieve organisational objectives.
- Delivered results under pressure to meet tight deadlines.
- Implemented rigorous financial controls, improving overall profitability.
- Improved staff retention with robust HR policies and procedures.
- Increased overall operational efficiency by implementing new management strategies.
Manager
Craigmonie Hotel
Inverness, Highland
2007.06 - 2009.02
- Piloted change management initiatives successfully improving organisational adaptability.
- Developed accurate sales forecasts for improved strategic planning.
- Identified growth opportunities through comprehensive market research.
- Boosted department efficiency by streamlining operational processes.
- Secured new business opportunities with successful networking events.
Hotel Manager
The Chieftain Hotel
Inverness, Highland
1999.08 - 2007.01
- Collaborated with sales team to maximise room occupancy rates.
- Implemented energy-saving measures for environmental sustainability.
- Improved guest satisfaction by implementing new concierge services.
- Responded promptly to customer complaints ensuring swift resolution and customer retention.
Trunk Driver
Securicor Omega Express
Inverness, Highland
1989.07 - 1999.03
- Followed traffic laws diligently, ensuring safe delivery of goods.
- Improved customer satisfaction by providing timely and efficient service.
- Ensured vehicle cleanliness for professional representation of company image.
- Loaded and unloaded lorries, maintaining product integrity during transit.
Education
NVQ Level 1 - Business Studies
Inverness Technical College
Inverness, Highland 1985.02 - 1986.02
A-Levels - English
Millburn Academy
Inverness, HighlandGCSEs - Mathematics
Millburn Academy
Inverness, HighlandGCSEs - Art & Crafts
Millburn Academy
Inverness, HighlandGCSEs - Woodwork
Millburn Academy
Inverness, HighlandSkills
- Dependable time management
- Drive in adverse conditions
- Understanding of road laws
- Comfortable with night shifts
- Fuel-efficient driving
- Customer service-oriented
- Safe driving practices
- Long-distance deliveries
- GPS operation
Timeline
Licensee
Self-Employed
2010.04 - Current
General Manager
Rileys Snooker Halls
2009.01 - 2011.10
Manager
Craigmonie Hotel
2007.06 - 2009.02
Hotel Manager
The Chieftain Hotel
1999.08 - 2007.01
Trunk Driver
Securicor Omega Express
1989.07 - 1999.03
NVQ Level 1 - Business Studies
Inverness Technical College
1985.02 - 1986.02
A-Levels - English
Millburn Academy
GCSEs - Mathematics
Millburn Academy
GCSEs - Art & Crafts
Millburn Academy
GCSEs - Woodwork
Millburn Academy