Craig Logan
Glasgow,Glasgow City
Summary
Accomplished hospitality professional with extensive full-service restaurant experience, specialising in cost control, inventory management, and staff leadership. Demonstrates expertise in table setting, service standards, and food and wine pairing to enhance customer satisfaction. Proficient in restaurant marketing, brand promotion strategies, and booking system operation. Committed to health and safety compliance, ethics in hospitality, and waste reduction strategies. Adept at event planning and coordination with a focus on sales techniques and complaint resolution to drive business success.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
Work history
Bartender
Bacchus
Glasgow, Glasgow City
11.2024 - 06.2025
- Executed end-of-day cleaning duties, ensuring bar readiness for next day's trade.
- Collaborated with kitchen staff to facilitate seamless service delivery.
- Maintained professional knowledge of drink recipes and offerings.
- Regularly rotated stock to minimise waste from expired products.
- Assisted in organising special events at the bar.
- Strictly adhered to health and safety regulations.
- Utilised upselling techniques, increasing sales revenue.
Restaurant Manager
Fullarton Park Hotel
Glasgow, Glasgow City
08.2021 - 11.2024
- Reduced waste and over-ordering by regularly monitoring stock levels.
- Established strong relationships with suppliers to improve inventory management.
- Optimised efficiency by streamlining staff rotas.
- Enhanced table turnover rate via efficient management of floor operations.
- Ensured compliance to health and safety regulations for safe dining environment.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Customer Assistant
Boots
Glasgow, Glasgow City
06.2005 - 08.2021
- Provided efficient customer service, resolving challenging situations with ease.
- Analysed problems critically to evaluate and select optimal solutions.
- Executed daily responsibilities with precision and efficiency.
- Delivered tasks successfully within tight deadlines.
- Displayed respect and friendliness, assisting as needed.
- Arrived punctually, ready for immediate work commencement.
Education
HNC - Media Communications
City of Glasgow College
Glasgow 08.2017 - 06.2018
GCSEs - English, Maths, Computing, Chemistry, Physics
Bannerman High School
Glasgow, Glasgow City 08.1999 - 06.2004
Skills
- Cost control and inventory management
- Table setting and service standards
- Restaurant marketing and promotions
- Booking system operation
- Brand promotion strategies
- Ethics in hospitality
- Health and safety compliance
- Complaint resolution
- Sales and upselling techniques
- Food preparation and safety practices
- Customer satisfaction focus
- Waste reduction strategies
- Strong work ethic
- Staff leadership and training
- Full-service restaurant experience
- Event planning and coordination skills
- Food and wine pairing expertise
Timeline
Bartender
Bacchus
11.2024 - 06.2025
Restaurant Manager
Fullarton Park Hotel
08.2021 - 11.2024
HNC - Media Communications
City of Glasgow College
08.2017 - 06.2018
Customer Assistant
Boots
06.2005 - 08.2021
GCSEs - English, Maths, Computing, Chemistry, Physics
Bannerman High School
08.1999 - 06.2004
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