Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Custom
Timeline
Craig Hindshaw

Craig Hindshaw

Scunthorpe,North Lincolnshire

Summary

Dedicated steelworks operative with 17 years of experience. Developing numerous skills related to steel production and manufacturing with history of commitment meeting company goals and promoting best practices. Thrive under pressure and adapt to challenges with ingenuity and resilience. Take on challenging new roles harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

27
27
years of professional experience
2
2
years of post-secondary education
1
1

Certification

Work History

Steel mill operative

liberty merchant bar
Scunthorpe, North Lincolnshire
01.2024 - 09.2024
  • Assisted in unloading hundreds of tons of steel from delivery trucks and trains daily by overhead crane, facilitated prompt material processing for offloading, organising, storing, programming by computer and loading furnace for manufacturing and production
  • Coordinated with other departments for efficient workflow to assist in what products were needed to keep production operating efficiently and how and when to use unfinished product
  • Updated computer production, stock, programming and work related logs daily. With careful attention to stock quality, procedures and where and when to use product
  • Supported colleagues during high-demand periods, optimised productivity by helping and assisting in other lines of mill production when needed
  • Engaged in continuous training, improved knowledge of mill operations.
  • Adhered to health and safety regulations for safe working environment.

Home Care Assistant

boys town youth care home (south africa)
Durban, natal
01.2002 - 12.2006
  • Built strong relationships with different young people by providing emotional support and guidance.
  • Developed individual care plans for enhancing personal growth and social skills.
  • Assisted in conflict resolution. Counselled troubled teens using empathy and active listening skills
  • Implemented behaviour management strategies to maintain order within facility
  • Participated in staff meetings, contributed valuable insights into child welfare policies.
  • Coordinated with parents, teachers, social workers for holistic development of youth.

Sales and Customer Service Representative

dolce (south Africa)
Durban, natal
01.1998 - 12.2002
  • Increased customer satisfaction by providing exceptional face to face service and promptly addressing sales related concerns with hundreds of customers
  • Maintained high standards of professionalism whilst interacting with customers.
  • Resolved customer sales needs and complaints, ensuring their satisfaction with products or services.
  • Provided detailed product information for informed buying decisions.
  • Fostered strong customer relationships through exceptional service.

Education

Higher National Diploma - Residential Child And Youth Care

Ethelbert Training Centre For Care Workers, Durban (south Africa)
01.1996 - 12.1997

2 year diploma in residential child and youth care

High School Diploma - High School

Equivalent To A Levels, Durban
01.1991 - 12.1995

Skills

  • Supply chain management
  • Steel production knowledge
  • Machinery operation
  • Forklift driving
  • Material handling expertise
  • Basic computer literacy
  • Heat treatment processes
  • Rolling techniques
  • Crane operation

Affiliations

  • Technology And Computers

Certification

crane and forklift licenses

steelworks related qualifications

Custom

with distinctly different careers I have always persevered to do the best I can do to the best of my abilitys. I have met all expectations and requirements for all careers

Timeline

Steel mill operative - liberty merchant bar
01.2024 - 09.2024
Home Care Assistant - boys town youth care home (south africa)
01.2002 - 12.2006
Sales and Customer Service Representative - dolce (south Africa)
01.1998 - 12.2002
Ethelbert Training Centre For Care Workers - Higher National Diploma, Residential Child And Youth Care
01.1996 - 12.1997
Equivalent To A Levels - High School Diploma, High School
01.1991 - 12.1995

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Craig Hindshaw