CRAIG HARMER
Norwich,Norfolk
Summary
Experienced delivery professional with a strong background in multi-drop delivery and navigation proficiency. Demonstrates expertise in load management, delivery accuracy, and manual handling, ensuring efficient vehicle loading and unloading. Possesses comprehensive local routes understanding and route planning skills, complemented by exceptional time management abilities. Adept at vehicle operation and maintenance with extensive local area knowledge. Committed to enhancing operational efficiency and contributing to organisational success through reliable service delivery.
Overview
27
27
years of professional experience
3
3
years of post-secondary education
Work history
Online trader
Self- Employed
Norwich, Norfolk
2016.08 - Current
- Managed online trading portfolio to maximise profitability.
- Employed multiple trading techniques to maximise profits.
- Travelled through Norfolk, Suffolk, Cambridgeshire and Essex to buy products for online sales.
Content writer
TiraSleen LTD
Norwich, Norfolk
2024.10 - 2026.03
- Produced detailed product descriptions for e-commerce site, aiding customer decision making process.
- Helped increase website traffic by producing high-quality content regularly.
- Reviewed and edited fellow content writers' work ensuring grammatical accuracy and stylistic consistency.
Delivery driver
Self Employed Cover at Parcelforce
Norwich, Norfolk
2010.01 - 2016.08
- Covered various self-employed drivers' holidays at Parcelforce. This meant learning numerous routes in and around Norwich, as well as Kings Lynn and Lowestoft.
- Coordinated delivery schedules for optimum time management.
- Provided excellent customer service, enhancing company reputation.
- Handled fragile items carefully, resulting in zero damage complaints.
- Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
- Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
- Navigated various routes efficiently, leading to increased route coverage.
- Improved client satisfaction by delivering packages promptly and accurately.
- Adapted to changing road conditions quickly ensuring safe and timely deliveries.
- Assisted in warehouse organisation to streamline packing process.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Maintained vehicle cleanliness for a professional appearance.
- Ensured safety by regular vehicle inspections and maintenance.
- Reduced fuel costs with efficient route planning.
Deliver Driver
Various agencies
Norwich, Norfolk
2009.09 - 2010.01
- Through various employment agencies, I spent days working as a delivery driver for Parcelforce, DHL, Interlink and City Link. Did this until I was offered a Self Employed position at Parcelforce.
- Covered various routes all over Norfolk.
- Assisted in warehouse organisation to streamline the packing process.
- Handled fragile items carefully, resulting in zero damage complaints.
- Maintained vehicle cleanliness for a professional appearance.
- Coordinated delivery schedules for optimum time management.
Driving instructor
British School of Motoring
Norwich, Norfolk
2004.11 - 2009.06
- Encouraged courteous behaviour towards other road users fostering respect on the road.
- Fostered safe driving habits, resulting in students becoming responsible motorists.
- Instructed learners on the importance of regular car maintenance leading to longer vehicle lifespan.
- Assisted students in building confidence behind the wheel through gradual exposure to different road conditions and situations.
- Administered mock exams for preparedness assessment prior to actual driving test.
Delivery driver
Courts Furniture
Norwich, norfolk
2003.06 - 2004.11
- While training to be a Driver Instructor, I started working through an agency at Courts Furniture, delivering furniture all over Norfolk.
Accounts supervisor
Barclays Bank
Norwich, Norfolk
1999.09 - 2003.04
- First Job was at Barclays, covering various roles over the 4 years. Worked here till the branch was closed down.
Education
NVQ Level 3 - Business Studies
Hellesdon / Taverham Sixth Form
Norwich, Norfolk 1997.09 - 1999.06
GCSEs - 10 Subjects
Hellesdon High School
Norwich, Norfolk 1995.09 - 1997.04
Skills
- Multi-Drop delivery experience
- Navigation proficiency
- Load management
- Delivery accuracy
- Manual handling
- Local routes understanding
- Vehicle loading and unloading
- Route planning
- Time management skills
- Vehicle operation and maintenance
- Local area knowledge
Affiliations
- Heavily involved with the organisation of Norwich Beer Festival
Timeline
Content writer
TiraSleen LTD
2024.10 - 2026.03
Online trader
Self- Employed
2016.08 - Current
Delivery driver
Self Employed Cover at Parcelforce
2010.01 - 2016.08
Deliver Driver
Various agencies
2009.09 - 2010.01
Driving instructor
British School of Motoring
2004.11 - 2009.06
Delivery driver
Courts Furniture
2003.06 - 2004.11
Accounts supervisor
Barclays Bank
1999.09 - 2003.04
NVQ Level 3 - Business Studies
Hellesdon / Taverham Sixth Form
1997.09 - 1999.06
GCSEs - 10 Subjects
Hellesdon High School
1995.09 - 1997.04