Craig Foskett
Wareham ,Dorset
Summary
Driven Project Manager with knack for strategic planning and problem-solving. Demonstrated proficiency in team leadership and communication, ensuring seamless project execution. Committed to delivering impactful results that drive organisational success.
Offering strong organisational and leadership skills, with background in team collaboration and problem-solving. Knowledgeable about managing timelines and coordinating resources to meet project goals. Ready to use and develop communication, planning, and stakeholder management skills in all roles I have been involved in.
Reputable business service professional skilled in achieving profit and performance targets. Adept at planning and organisation for improved business progress. Leads by example to motivate high-performing sales teams.
Hard-working individual with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Motivated with years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.
Overview
17
17
years of professional experience
Work history
Project Manager
New Shoots Construction
Dorset , england
09.2023 - 12.2024
- Initial customer and client meeting.
- Measuring up, design options and customer requirements
- Ensured effective resource allocation with meticulous project scheduling.
- Implemented quality control measures, ensured adherence to standards.
- Expedited issue resolution to minimise delays in project timelines.
- Managed budgets diligently, controlled unnecessary expenditure on projects.
- Enhanced project efficiency by streamlining communication channels.
- Planned staff and resources within business budgets for minimised expenditure.
Plumbers assistant
Glo Flo Plumbing and Heating
Wimborne, Dorset
03.2022 - 09.2023
- Exhibited strong teamwork skills whilst handling complex projects.
- Improved client satisfaction by providing timely, efficient service.
- Promoted clean working environment through proper waste disposal practices.
- Assisted in installing and maintaining plumbing systems by following detailed blueprints.
- Liaised with suppliers for acquiring quality materials at competitive rates, making sure products are on the correct site in good time.
Customer Sales Assistant / Supervisor
Jewsons
Dorscheste, Dorset
01.2018 - 01.2021
- Assisted customers to make informed purchasing decisions.
- Provided exceptional service, boosting repeat business rates.
- Handled cash drawer efficiently, supporting end-of-day reconciliation.
- Built relationships with customers through friendly interaction and assistance.
- Processed transactions, ensuring accuracy at all times.
- Performed accurate inventory checks for continual stock availability.
- Collaborated with team members to meet daily sales targets.
- Increased customer satisfaction with prompt complaint resolution.
- Managed stock level for effective store operation.
- Maintained shop floor cleanliness for an inviting shopping environment.
- Built lasting relationships with clients through customer service interactions.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Processed returned or exchanged items and provided refunds to customers.
Senior sales supervisor
New Image Tiles Studio
Weymouth , Dorset
12.2010 - 08.2018
- Streamlined internal processes with the implementation of a new CRM system.
- Delivered consistent sales performance by establishing clear targets and incentives.
- Achieved outstanding customer retention rates with exceptional after-sales support.
- Implemented cost-cutting measures within the department without compromising on performance levels.
- Provided excellent customer service, building trust with clients.
- Delivered exceptional customer service to guarantee satisfaction.
- Maintained customer service standards, resolving any complaints.
- Managed client relationships for enhanced customer service satisfaction.
- Improved customer service by answering calls promptly.
- Responded to stock queries promptly, enhancing customer service.
- Provided exceptional customer service, improving company reputation.
- Addressed guest queries promptly, provided excellent customer service.
- Completed all necessary paperwork related to deliveries for record-keeping purposes.
- Resolved customer queries and complaints with a professional approach.
Customer assistant
NatWest Bank
Poole, Doset
06.2008 - 12.2009
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Increased sales through suggestive selling techniques.
- Operated till systems smoothly, streamlining check-out process for customers.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Assisted customers with product selection to ensure satisfaction.
Education
GCSEs - GCSEs
The Purbeck School
Wareham 09/1999 - 06/2001
NVQ Level 2 - Art & Design
Bournemouth and Poole College
Poole 09/2001 - 06/2002
NVQ Level 3 - Art & Design
Bournemouth and Poole College
Poole 06/2002 - 09/2003
Nationa - Photographer
Bournemouth and Poole College
Poole 09/2003 - 07/2005
Skills
- Point of sale operation
- Complaint management
- Customer Service
- Invoice processing
- Product knowledge
- Refund and exchange processing
- Stock management
- Order processing
Affiliations
- Rugby
- Rugby Referee
- Rugby Coach mini and youth
- Photography
Timeline
Project Manager
New Shoots Construction
09.2023 - 12.2024
Plumbers assistant
Glo Flo Plumbing and Heating
03.2022 - 09.2023
Customer Sales Assistant / Supervisor
Jewsons
01.2018 - 01.2021
Senior sales supervisor
New Image Tiles Studio
12.2010 - 08.2018
Customer assistant
NatWest Bank
06.2008 - 12.2009
GCSEs - GCSEs
The Purbeck School
09/1999 - 06/2001
NVQ Level 2 - Art & Design
Bournemouth and Poole College
09/2001 - 06/2002
NVQ Level 3 - Art & Design
Bournemouth and Poole College
06/2002 - 09/2003
Nationa - Photographer
Bournemouth and Poole College
09/2003 - 07/2005
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